Similar Jobs
See allCollections Support Specialist
LoanCare
US
Collections
Loss Mitigation
Customer Service
NetCredit Collections Representative
Enova International
US
Communication
Negotiation
Conflict Resolution
Senior Resolution Advisor
Ashley Digital
US
Escalation Management
Written Communication
Cross-functional Collaboration
Senior Collections Specialist
Banner Bank
US
Collections
Microsoft Office
Negotiation
Sr Customer Experience Specialist - Finance
Samsara
US
Customer Success
Escalation Management
Project Management
Overview:
- You’ll help drive Concora Credit’s mission to enable customers to Do More with Credit every single day.
- You’ll provide a top-tier customer experience by supporting customers and team members and solving escalated concerns.
Responsibilities:
- You will handle advanced and escalated calls, strictly complying with FDCPA rules and guidelines.
- You’ll advocate for customers by identifying trends and suggesting improvements.
- You’ll collaborate with other teams and be a resource to teammates, always holding a high bar for support.
What’s In It For You:
- Enjoy Medical, Dental, and Vision insurance for you and your family.
- Take advantage of PTO, company-observed paid holidays, and floating holidays.
- Benefit from 401k with employer match, tuition reimbursement, pet insurance, and wellness perks.
Concora Credit
Concora Credit helps non-prime customers do more with credit, guided by a single purpose to enable customers to access credit. The company is an established, people-first organization with over 20 years of experience, fostering entrepreneurship and innovation.