Play a key role in optimizing accounts receivable operations and strengthening relationships with business customers and internal stakeholders.
Collaborate closely with offshore teams to facilitate timely payments, resolve operational challenges, and ensure consistent service quality.
Combine financial operations, customer service, quality assurance, and cross-functional collaboration in a nationwide remote environment.

Key Responsibilities:

Manage collections operations, including stakeholder communication, escalation procedures, and root-cause analysis.
Conduct quality audits, prepare training materials, support onboarding, and drive process improvements.
Work independently on complex projects while mentoring less experienced colleagues.

Requirements:

Bachelor's degree preferred with 3–5 years of experience in collections, finance, accounts receivable, or customer service.
Proficiency in Microsoft Office (Excel, Word, PowerPoint); SAP and BusinessObjects preferred.
Strong analytical, communication, and organizational skills with a proactive approach to continuous improvement.

Compensation & Benefits:

Anticipated annual salary range of $68,500–$97,700 depending on location, experience, and skills.
Remote work within the United States, plus medical, dental, vision, 401(k), and paid time off.
Additional benefits include HSA, FSAs, disability coverage, paid parental leave, and well-being resources.