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Role Overview:
- Manage inbound calls and virtual teller sessions.
- Resolve member account inquiries and deliver a great experience.
Responsibilities:
- Handle checking/savings questions, research, and referrals.
- Educate members on products and ensure compliance.
- Complete training and support team goals.
Qualifications:
- High school diploma plus 1-3 years in service or banking.
- Excel, Word, Explorer, 10-key; bilingual Spanish preferred.
- Must meet remote tech requirements.
Why GTE:
- Competitive pay, insurance, wellness, retirement.
- Tuition assistance, growth, and community impact.
GTE Financial
GTE Financial is a credit union dedicated to delivering remarkable member experiences through financial solutions and community impact. Recognized as a top workplace by Newsweek and American Banker, it fosters an award-winning culture focused on employee growth and well-being.