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WFH - Bilingual Customer Service Representative (English and Spanish)
UNIFIN, Inc.
Global
Customer Service
Bilingual (Spanish/English)
Communication
Role Overview:
- Fully remote customer support role serving transportation customers across the US and Canada.
- Work with both English- and Spanish-speaking customers in a tech-driven environment.
What You'll Do:
- Assist customers with questions, technical issues, and fleet management solutions.
- Troubleshoot issues and communicate clear guidance in both English and Spanish.
- Maintain a positive, customer-focused experience and document interactions using support tools.
What We're Looking For:
- At least 1 year of customer support or sales experience with English-speaking customers.
- Fluency in English and Spanish with strong communication and problem-solving skills.
- Tech-savvy, adaptable, and comfortable working remotely, including weekends.
Benefits & Growth:
- Full-time remote position with work-from-home setup.
- Opportunity to develop skills and advance into higher-level responsibilities.
- Join a collaborative team focused on making a meaningful impact.
Partner Company
They provide technology-driven fleet management and compliance solutions for transportation customers across the United States and Canada. They foster a collaborative remote environment focused on customer satisfaction and professional growth.