Provide responsive, professional customer support to English- and Spanish-speaking customers across the US and Canada.
Troubleshoot technical issues related to fleet management and transportation technology solutions.
Collaborate with teammates and use support tools to document, track, and resolve customer requests effectively.
They provide technology-driven fleet management and compliance solutions for transportation customers across the United States and Canada. They foster a collaborative remote environment focused on customer satisfaction and professional growth.
Answer inbound calls and assist members with questions related to AAA memberships.
Deliver personalized, proactive solutions and recommend valuable products and services.
Engage with members using strong communication and a friendly, problem-solving mindset.
AAA Auto Club Enterprises is the largest club within the national AAA federation, providing insurance and membership services. With nearly 17,000 employees across 24 states, we help over 18 million members and foster a culture that embraces diversity and legendary service.
Conduct high-volume inbound and outbound patient outreach to educate, engage, and enroll eligible patients.
Explain the value of care management programs and build rapport to address questions and enrollment objections.
Document patient interactions accurately and collaborate with care teams to ensure continuity of care.
Jaan Health is an AI-based care management company that helps healthcare providers deliver proactive care through its Phamily platform. It is a fast-growing, early-stage company with a smart, humble, and collaborative team focused on improving healthcare.
Research and compile three to five pre-screened resources for each client request, delivering them telephonically and via internet within two business days.
Provide resources in both English and Spanish, covering childcare, elder care, education, and personal convenience needs.
Document all work life packages in ComPsych databases and collaborate with the team to share findings and improve processes.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, providing end-to-end support to more than 75,000 customers across 200 countries. With over 40 years of experience, the company serves 40% of the Fortune 500 and is dedicated to helping individuals and organizations thrive.