Customer Success Specialist

Auctria

Remote regions

Canada

Salary range

$60,000–$65,000/yr

Benefits

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What You'll Do:

  • Support users via email, chat, and occasional calls
  • Troubleshoot and resolve issues quickly and professionally
  • Help improve internal processes and collaborate with a fully remote team

What You Bring:

  • Customer support experience with email, chat, and Zoom
  • Tech-savvy with strong communication skills
  • Comfortable with Excel, basic web design, and remote work

Schedule & Requirements:

  • Choose between 4 x 10-hour days or 5 x 8-hour days
  • Must live in the Pacific time zone and be eligible to work in Canada
  • Nonprofit fundraising event experience is a bonus

Auctria

Auctria is a fundraising event platform that has helped raise over $1.25 billion for nonprofits. We're a Canadian remote-first company supporting organizations across North America and growing fast.

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