Design and optimize digital customer success initiatives to encourage product adoption and engagement.
Monitor customer health and product usage to identify opportunities and anticipate customer behavior.
Partner with Adoption Services, Renewals, and Education teams to continuously refine the customer journey.

Requirements:

At least one year of experience in Customer Success, customer service, or customer marketing.
Excellent written and verbal communication skills and strong relationship-building abilities.
Strong analytical skills and experience with SaaS products is a strong advantage.

Benefits:

Competitive compensation: Base salary CA$70,000 to CA$85,000 annually, plus performance bonus and equity.
Remote-first flexibility with coworking options and home office support.
Comprehensive health and wellness benefits from day one, and professional development allowance.

Jobgether

Jobgether is a platform that uses AI-powered matching to connect candidates with remote job opportunities. The company emphasizes a collaborative, inclusive culture with a global team across North America, the UK, and India.

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