Source Job

Canada

  • Lead and transform customer-facing operations across North America, overseeing Onboarding, Customer Support, and Payments Operations.
  • Develop scalable operational strategies using data, automation, and AI to drive efficiency and customer satisfaction.
  • Manage and mentor team leads, collaborate cross-functionally, and champion continuous improvement in a fully remote environment.

Operations Management Customer Support Leadership Data Analysis Process Optimization

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US

  • Act as a liaison between business stakeholders and technical teams to design and implement efficient data integration processes.
  • Develop and optimize complex SQL queries to support data analysis, reporting, and troubleshooting.
  • Gather business requirements, create source-to-target mapping documentation, and support data quality initiatives.

Our partner provides data management and analytics services to public-sector organizations, helping them become more data-driven and data-literate. The company has a small, collaborative team that uses agile practices to deliver value to business partners.

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  • Own regional clinical quality, total cost of care, and compliance for approximately 50 kidney care centers.
  • Provide clinical oversight and coaching to NPs, PAs, and care coordinators, with quarterly on-site clinic visits.
  • Partner with regional operations and nephrologists to align protocols and drive performance improvement.

Ennoble Care is a mobile primary care, palliative care, and hospice provider serving patients with chronic conditions in their homes across multiple states. The company emphasizes a culture of compassionate care, guided by the motto 'To Care is an Honor.'

US

  • Respond to inbound listener questions via email about sign-ups, logins, billing, and podcast app setup
  • Troubleshoot common issues and take action within policy, including refunds and billing discrepancies
  • Flag recurring issues, document solutions, and keep internal FAQs up to date

Supporting Cast is a podcast monetization platform that helps publishers and creators offer premium subscription content directly to listeners. We're a small, fully remote company with a strong belief in the future of audio.

US

  • Oversee strategy, planning, and execution of media investments across direct-buy and partner-based channels, including endemic publishers, medical journals, and point-of-care networks.
  • Develop and maintain strong relationships with publishers and vendors, negotiating rates and custom programs to secure favorable terms and added value.
  • Mentor and develop a high-performing planning and activation team while collaborating across functions to deliver integrated campaigns.

Underscore Marketing is a woman-owned, independent agency specializing in life sciences, helping clients gain a competitive edge through bold, data-driven promotional strategies. The team comprises media, strategy, and omnichannel analytics experts who thrive on collaboration, innovation, and results.

$7,200–$8,640/yr
India

  • Guide prospective travelers through their decision journey, converting enquiries into confirmed bookings.
  • Engage with customers via email, phone, and messaging platforms to understand preferences and build trust.
  • Take ownership of the entire sales journey, from first enquiry to booking completion, with accurate records and follow-ups.

A travel-focused partner company delivering personalized travel advisory and booking services. They emphasize a customer-first culture with remote work flexibility and opportunities for professional growth.

Recruiter

Cielo
$60,000–$70,000/yr
North America

  • Lead detailed intake meetings with hiring managers to determine position specifications and provide market data.
  • Collaborate with stakeholders to develop recruitment marketing and sourcing strategies, evaluating candidates and building talent pipelines.
  • Keep candidates engaged throughout the process and partner with hiring leaders on offer details.

Cielo is the world's leading Talent Acquisition Partner, providing recruitment, search, consulting, and digital acceleration services. As a global company, Cielo fosters a culture of ownership and ambition, creating careers for talented individuals.