Daktronics is the world's leading designer, manufacturer, and servicer of large-screen LED video displays, scoreboards, and audio systems. Founded in 1968 and publicly traded on NASDAQ, the company generates nearly $800M in revenue and fosters an honest, humble, and customer-obsessed culture.
Lead service delivery managers and teams to align execution with customer needs and long-term service transformation goals.
Define and advance the future-state operating model, translating strategy into roadmaps and measurable improvements in customer experience and efficiency.
Build performance discipline with KPI frameworks, dashboards, and operating reviews to manage workload, capacity, and service risks.