Source Job

Colombia Brazil

  • Own end-to-end delivery of managed services engagements, ensuring service commitments, SLAs, and quality targets are consistently met.
  • Run the operating cadence across cross-functional service teams, managing releases, enhancements, and change requests while protecting stability.
  • Serve as the primary delivery contact for clients, building trusted relationships through transparency and clear communication.

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20 jobs similar to Managed Services Delivery Manager

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Europe

  • Act as the main client point of contact, building trusted partnerships and ensuring satisfaction with project outcomes
  • Lead end-to-end delivery of digital projects, ensuring scope, timeline, budget, and quality targets are met
  • Coordinate delivery across onshore and nearshore/offshore teams, managing dependencies and risks effectively

Bridgenext is a digital consulting services leader that helps clients innovate with intention by creating digital products, experiences, and solutions around real people needs. They offer a flexible and inclusive work culture with global consulting and delivery teams focused on digital product engineering, automation, data engineering, and infrastructure modernization.

US

  • Serve as the primary delivery lead for enterprise customers, owning the relationship, the plan, and the outcome from kickoff through go-live and beyond.
  • Run delivery across all workstreams: internal team, external partners, customer stakeholders, managing progress, blockers, and alignment simultaneously.
  • Own the project plan end to end: scope, schedule, budget, risk register, and RAID log across the full engagement lifecycle.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Americas

  • Run client engagements end-to-end across web, mobile, AI-native, and emerging product surfaces.
  • Translate ambiguous briefs into structured delivery, working prototypes, and shipped product.
  • Collaborate closely with design and engineering leads while owning the delivery system and using AI tools to accelerate outcomes.

Zero is a small team inside Metalab that explores new tools, workflows, and ways of building products. They test ideas fast, validate what works, and feed learnings back to the broader org, with half the effort being full-time R&D and the other half running client projects.

LATAM Argentina 7w PTO

  • Own coordination, scheduling, documentation, and communication across 3–4 concurrent client implementation projects.
  • Act as the primary client-facing point of contact, facilitating kickoffs, check-ins, and progress reporting.
  • Collaborate with consultants, engineers, and sales teams to ensure smooth project execution and customer satisfaction.

Precursive is a leading SaaS provider of Professional Services Automation solutions built on Salesforce. They are an engaging team operating under a B2B independent contractor model.

$115,000–$140,000/yr
US

  • Lead end-to-end implementations for clients, owning the project plan and stakeholder communication.
  • Manage multiple concurrent implementations across mid-market and enterprise segments; build trusted client relationships.
  • Proactively identify implementation risks and drive resolution, escalating early when needed.

Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare work for everyone. They have over 2,000 employers and health plans as clients and have received awards for their culture and innovation.

US

  • Manage delivery of software and AI-enabled projects under guidance of senior project managers.
  • Maintain project plans, schedules, RAID logs, and delivery documentation.
  • Track project progress, risks, and dependencies and escalate as needed.

NICE Ltd. software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety. With over 8,500 employees across 30+ countries, NICE is consistently recognized as the market leader in its domains, excelling in AI, cloud and digital.

Europe

  • Oversees timely and on-budget delivery of solutions to meet customer's desired results.
  • Manages engagement governance, timeline, scope, risk, resourcing, reporting, and financials.
  • Mentors team members and promotes customer agreement on proposed solutions.

ServiceNow's AI platform brings together diverse AI, data, and workflows, assisting 85% of the Fortune 500® in working smarter. They are cultivating an AI-native culture, blending technology and talent for innovation, and are dedicated to putting AI to work for people.

Canada 4w PTO

  • Lead global enterprise customer deployment projects end to end, from kickoff through implementation completion and handoff to Customer Success.
  • Manage program plans, BRDs, SOWs, and third-party partner relationships, ensuring on-time and on-budget delivery.
  • Partner with Sales, CS, R&D, and other teams to align on objectives, mitigate risks, and drive retention and expansion outcomes.

Sayari provides the judgment infrastructure for trustworthy AI in economic security and commercial risk, resolving over 11.7 billion primary-source records from 250+ jurisdictions. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv, it serves thousands of professionals across 35+ countries, including U.S. Customs and Border Protection and Fortune 500 enterprises.

US

  • Own end-to-end delivery across Engineering, AI, and Product teams, driving sprint planning and roadmap execution.
  • Partner with cross-functional teams to align priorities, manage dependencies, and ensure critical information flows effectively.
  • Serve as the central source of truth for delivery status, providing executive-ready updates on risks and progress.

Blooming Health is on a mission to transform social care with an AI-powered platform that identifies social needs, drives outreach in 55+ languages, and coordinates referrals. The platform supports over 1,000 community organizations across the US, helping millions of members access care.

North America

  • Manage end-to-end delivery of projects, ensuring on-time and on-budget results using ServiceNow's NowCreate methodology.
  • Lead the delivery team, collaborate with partners, and handle governance, risk, and financials.
  • Serve as the single point of contact for customer collaboration and mentor team members to achieve engagement goals.

ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. With a focus on AI-native culture, the company fosters an environment where technology and talent are unstoppable together.

South America

  • Lead a cross-functional squad, driving the execution of project goals.
  • Ensure effective collaboration and communication among team members.
  • Guide the squad through agile processes, fostering a culture of continuous improvement.

CI&T is a tech transformation specialist, uniting human expertise with AI to create scalable tech solutions. With over 8,000 employees around the world, they have built partnerships with more than 1,000 clients during their 30 years of history.

  • Oversee and coordinate various technology projects, ensuring timely delivery.
  • Monitor project progress, identify potential risks, and implement effective mitigation strategies.
  • Serve as the primary point of contact for clients throughout the project lifecycle.

RedHelm is redefining what it means to be a technology partner by delivering industry-leading offensive and defensive cybersecurity alongside full-stack IT services. At RedHelm, they are building an environment where innovation, accountability, and collaboration drive meaningful outcomes.

Poland

  • Orchestrate delivery of financial software solutions for international clients in banking, payments, WealthTech and insurance sectors.
  • Manage project roadmaps spanning 3-6 months, resource allocation, budget management, and cross-functional team coordination.
  • Ensure compliance, security, and quality in regulated financial environments while facilitating Agile ceremonies and risk mitigation.

Software Mind develops custom software solutions for global clients, including tech giants and unicorns. Their culture emphasizes openness, respect, grit, and enjoyment, and they build cross-functional engineering teams that take ownership.

$145,000–$165,000/yr
Global

  • Serve as the primary business contact and relationship lead for assigned strategic customer engagements.
  • Manage day-to-day administration of customer contracts, including obligations, deliverables, commitments, renewals, and milestones.
  • Identify, monitor, and coordinate resolution of risks, issues, blockers, dependencies, and service delivery concerns.

Lone Wolf Technologies provides real estate solutions. They are committed to delivering exceptional experiences and fostering a culture of growth and innovation.

US Unlimited PTO

  • Serve as the primary owner of customer relationships post-implementation, driving retention and satisfaction through strategic partnership and proactive service management.
  • Oversee service delivery against SLAs and KPIs, coordinate escalations, and identify expansion opportunities in partnership with Sales.
  • Track customer health and success metrics, leveraging data to drive continuous improvement and scalable processes.

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators, helping customers maximize revenue and streamline operations. The company is trusted by over 150 leading companies globally and focuses on innovation and customer success.

US

  • Lead, coach, and develop a team of Project Managers and Senior Project Managers for enterprise healthcare technology implementations.
  • Own delivery outcomes across your team’s portfolio, ensuring projects are delivered on time, within scope, and within budget.
  • Partner cross-functionally with Delivery, Customer Success, Product, Technology and Operations to align priorities and optimize team utilization.

HealthEdge is a healthcare technology company delivering enterprise software solutions for healthcare. It operates with a remote-first policy and fosters a culture of accountability, transparency, and customer-focused execution.

US

  • Own delivery health and quality across a portfolio of complex data and AI engagements.
  • Act as the senior escalation point when delivery dynamics require senior judgment.
  • Coach and develop a small team of PMs and CEMs to build delivery judgment and client communication instincts.

Nimble Gravity is a data and AI consulting firm that turns client engagements into long-term partnerships. They cultivate a culture of empathy and business acumen, developing senior delivery talent and building high-performing, client-centric teams.

US

  • Lead day-to-day project coordination across active cloud optimization client engagements, ensuring alignment between internal teams and customer expectations.
  • Track, organize, and drive completion of client requests, delivery tasks, and internal action items across multiple concurrent workstreams.
  • Translate client needs into clear internal execution plans and ensure timely delivery of outcomes and business value.

Jobgether is utilizing an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements; the top-fitting candidates are identified, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

US

  • Own backlog quality, grooming, prioritization hygiene, and ensuring stories are ready as they enter a sprint.
  • Turn product direction, customer requirements, and feature concepts into well-scoped, build-ready engineering stories with clear acceptance criteria.
  • Maintain an honest, current picture of what's in flight, what's blocked, and what's at risk, communicated up to leadership without spin.

TrapWire is a threat detection and analytical SaaS platform provider used in national security, public safety, and critical infrastructure environments. They foster a team-oriented environment with high autonomy and low bureaucracy.

US

  • Lead end-to-end delivery for client and internal engagements using hybrid methodology.
  • Serve as primary client contact, managing expectations and building long-term trust.
  • Manage project financials and maintain data integrity within PPM platforms.

PPM Works is a Microsoft work management consultancy specializing in OnePlan and Project Platforms. They emphasize team well-being, community giving, and fun culture.