Program Manager, Professional Services - West

Responsibilities:

• Serve as the primary delivery lead for enterprise customers, owning the relationship, the plan, and the outcome from kickoff through go-live and beyond.
• Run delivery across all workstreams: internal team, external partners, customer stakeholders, managing progress, blockers, and alignment simultaneously.
• Own the project plan end to end: scope, schedule, budget, risk register, and RAID log across the full engagement lifecycle.

Requirements:

• 5+ years managing technical delivery in complex, multi-stakeholder environments, with accountability for outcomes across teams you don't directly control.
• Fluent with AI tools in daily delivery workflow.
• Direct experience with Airtable or comparable platform.
• PMP or equivalent certification.

Benefits:

• Total compensation package includes benefits, restricted stock units, and may include incentive compensation.
• Opportunity to work remotely.
• Equal opportunity employer with a diverse and inclusive culture.