Product Operations Manager (Software)
Remote regions
United StatesBenefits
Unlimited PTO
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Responsibilities:
- Manage customer service operations end-to-end: escalation pathways, response quality, tooling, and metrics
- Partner with engineering and product to translate operational needs into clear, well-scoped software tickets
- Work with marketing on campaign operations, launch logistics, and user acquisition workflows
Qualifications:
- 2+ years in operations, product management, or program management at a software company
- Experienced running complex, multi-stakeholder workstreams without constant escalation
- Comfortable context-switching across domains - legal, engineering, and customer service all in the same day
Culture and Values:
- Culture built on creativity, collaboration, and deep respect; believes "People Create All Value"
- Values include Curiosity, Agency, Journey, Charity, Unity
- Equal opportunity employer committed to diversity
Enveda
Enveda is reinventing drug discovery by harnessing nature's intelligence to identify new medicines four times faster than industry standard. They are a Unicorn startup with a $150 million Series D, an award-winning culture recognized by Newsweek and Forbes, and a team driven by creativity, collaboration, and deep respect.