Source Job

• You will own the end-to-end Professional Services organization, shaping customer onboarding and implementation.
• You will design and implement a scalable delivery operating model to improve speed, quality, and predictability.
• You will collaborate with Product and Engineering to align delivery processes with product architecture.

The partner company specializes in enterprise software delivery and implementation, focusing on turning operational execution into a strategic growth driver. They are a remote-first organization with an inclusive, mission-driven culture focused on customer impact and continuous improvement.

• Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
• Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
• Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.

• Lead end-to-end delivery of Professional Services projects, including planning, execution, governance, risk management, and closure.
• Manage multiple concurrent customer engagements involving cybersecurity implementations, transformations, assessments, or optimisation services.
• Build and maintain detailed project plans, status reporting, RAID logs, resource plans, and stakeholder communications.

Zscaler accelerates digital transformation to ensure customers can be more agile, efficient, resilient, and secure. The company is an AI-forward enterprise that builds high-performing teams with a culture of execution centered on customer obsession and collaboration.

• Lead and manage successful delivery of engagements driving customer adoption of Google Cloud services.
• Engage with diverse stakeholder groups, including executives, to gather requirements and scope engagements.
• Utilize relationship management, leadership skills, and technical background to proactively mitigate risks and resolve issues.

Zencore is a fast-growing company founded by former Google Cloud leaders, architects, and engineers. They embed within customer teams to provide strategic guidance and execute cloud modernization projects in a collaborative style.

• Manage end-to-end delivery of projects, ensuring on-time and on-budget results using ServiceNow's NowCreate methodology.
• Lead the delivery team, collaborate with partners, and handle governance, risk, and financials.
• Serve as the single point of contact for customer collaboration and mentor team members to achieve engagement goals.

ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. With a focus on AI-native culture, the company fosters an environment where technology and talent are unstoppable together.

• Oversee the AMER Technical Architecture team, managing complex implementations and strategic engagements across platform, AI, and security.
• Coach senior technical talent to act as credible advisors focused on customer outcomes and consultative communication.
• Develop repeatable delivery methods, templates, and standards while representing the practice in management discussions.

GitLab is the intelligent orchestration platform for DevSecOps, trusted by over 50 million users and more than 50% of the Fortune 100. With an all-remote, asynchronous culture, GitLab empowers high-performance teams through transparency, iteration, and collaboration.

• Own the full delivery lifecycle for a portfolio of concurrent cybersecurity engagements, managing scope, schedule, budget, and quality.
• Develop and maintain project plans, milestones, RAID logs, and status reporting.
• Serve as the primary delivery point of contact for assigned clients, managing expectations and communication cadence.

Apollo Information Systems is a cybersecurity services company delivering comprehensive security and compliance programs to organizations. They have a collaborative, mission-driven culture with a focus on integrity and ethics, backed by Series A funding.

• Lead, coach, and develop a team of Project Managers and Senior Project Managers for enterprise healthcare technology implementations.
• Own delivery outcomes across your team’s portfolio, ensuring projects are delivered on time, within scope, and within budget.
• Partner cross-functionally with Delivery, Customer Success, Product, Technology and Operations to align priorities and optimize team utilization.

HealthEdge is a healthcare technology company delivering enterprise software solutions for healthcare. It operates with a remote-first policy and fosters a culture of accountability, transparency, and customer-focused execution.

• Lead day-to-day operations and scale service delivery for field services engagements.
• Standardize processes, develop talent, and drive performance through metrics.
• Serve as a key escalation point for clients and internal stakeholders.

Myriad360 is a technology services company that provides IT infrastructure and field services solutions to clients. It is a growing organization that values operational excellence, accountability, and client satisfaction.

• Own end-to-end client deployment execution from kickoff through go-live and post-launch transition.
• Develop and lead integrated Deployment and Change Management plans aligned to client business needs.
• Serve as the primary client-facing deployment owner during onboarding, building trusted relationships quickly.

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We combined with GfK in 2023 and operate in 100+ markets, covering more than 90% of the world’s population.

• Lead a team of technical consultants and project managers for Zscaler solution deployments in the AMS Central Region.
• Manage cross-functional relationships across Sales, Customer Success, Product Management, and Support.
• Drive operational excellence through process improvement, tooling, and effective KPI management.

Zscaler accelerates digital transformation to ensure customers can be more agile, efficient, resilient, and secure. With the world's largest security data lake powering its cloud-native Zero Trust Exchange platform, the company fosters a culture of execution centered on customer obsession, collaboration, and accountability.

• Lead end-to-end delivery of customer implementation engagements, translating outcomes into delivery plans and driving execution.
• Keep multi-party teams aligned on goals, outcomes, and budget, ensuring shared accountability.
• Proactively identify and mitigate delivery risks and remove blockers with technical credibility.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Fully remote and global, they are transforming into an AI-first organization and are named on GP Bullhound's Top 100 Next Unicorn list and 2025 Great Place to Work certified.

• Lead a team designing, delivering, and operating enterprise cyber services across NBCU's infrastructure.
• Drive secure-by-design engineering and operational excellence for network, endpoint, cloud, and SIEM security.
• Partner with stakeholders to reduce risk while enabling innovation and speed.

NBCUniversal is a leading media and entertainment company that creates and distributes content across film, television, and streaming. As a subsidiary of Comcast Corporation, the company operates a diverse portfolio of brands and has a global workforce committed to inclusive culture and community impact.

• Translate business needs into clear technical requirements and ensure alignment across cross-functional teams.
• Drive end-to-end coordination of workstreams, including planning, tracking, and execution of timelines and deliverables.
• Develop scalable processes, structured documentation, and reporting to improve operational maturity across the Enterprise Security Technology team.

Netflix is one of the world's leading streaming entertainment services, with a vast global audience. They foster a culture of freedom and responsibility, emphasizing high performance and innovation within a diverse and inclusive workforce.

• Lead the transformation of delivery engine across Technical Delivery, PMO, and Solutions Consulting.
• Work hand-in-hand with Product and Engineering to reimagine end-to-end delivery.
• Drive metrics like CSAT, time-to-implementation, and delivery predictability.

Clutch is a vertical SaaS company revolutionizing credit union lending with affordable solutions. Backed by A16z, it fosters a culture of innovation and AI-driven productivity.

• Establish and build Vanta's Professional Services function from scratch, defining delivery methodology and service offerings.
• Lead, hire, and develop a high-performing team, serving as executive escalation for complex engagements.
• Own revenue, delivery, and P&L for Professional Services, partnering cross-functionally with Sales, CS, and Channel teams.

Vanta helps businesses automate compliance, security, and risk management to earn and prove trust. The company has a kind and talented team, with offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney, and is committed to diversity and inclusion.

• Responsible for delivering complex technology projects aligned with enterprise IT strategy and compliance requirements.
• Applies advanced project management methodologies to manage risk, track performance, and ensure delivery quality.
• Must have experience leading teams in a matrixed environment and managing multiple workstreams.

BRMi is a management consulting firm that delivers complex technology projects for large financial enterprises. The company values diversity and offers comprehensive benefits including medical, dental, vision, and paid time off.

• Own the delivery of all Micad/SINGU projects, ensuring consistent quality, on-time delivery, and customer satisfaction across every implementation.
• Lead, manage, and develop a team of implementation specialists, setting clear goals and providing regular coaching and feedback.
• Act as a technical advisor and product expert, guiding customers through complex configurations and driving successful go-lives.

SINGU provides a unified CAFM platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios. Backed by a leading growth equity investor, the company manages 100,000+ buildings across 35+ countries, supporting over 500,000 professionals, and values adaptability, collaboration, and client focus.

• Act as the main client point of contact, building trusted partnerships and ensuring satisfaction with project outcomes
• Lead end-to-end delivery of digital projects, ensuring scope, timeline, budget, and quality targets are met
• Coordinate delivery across onshore and nearshore/offshore teams, managing dependencies and risks effectively

Bridgenext is a digital consulting services leader that helps clients innovate with intention by creating digital products, experiences, and solutions around real people needs. They offer a flexible and inclusive work culture with global consulting and delivery teams focused on digital product engineering, automation, data engineering, and infrastructure modernization.

• Oversee operational excellence across Integrated Care services, leading a team of 10-12 direct reports.
• Manage special projects and strategic initiatives from planning through execution.
• Drive process optimization and continuous improvement to enhance efficiency and service quality.

The company provides integrated care services with a focus on behavioral health and human services. It is a large organization that fosters a mission-driven culture and values employee engagement.