Lead, coach, and develop a team of Professional Services Engineers and Technical Project Leads, driving accountability for delivery quality and customer satisfaction.
Oversee delivery execution across networking and security engagements, ensuring scope adherence, technical quality, and proactive risk management.
Partner with Sales, Presales, PMO, and Practice Leadership to improve project handoffs, staffing alignment, and delivery readiness.
Myriad360 is a technology services company specializing in enterprise networking, cybersecurity, and infrastructure solutions. Consistently listed among Inc & Crain's 'Best Places to Work', they foster an inclusive culture with accessible leadership and a focus on employee development.
Oversee operational excellence across Integrated Care services, leading a team of 10-12 direct reports.
Manage special projects and strategic initiatives from planning through execution.
Drive process optimization and continuous improvement to enhance efficiency and service quality.
The company provides integrated care services with a focus on behavioral health and human services. It is a large organization that fosters a mission-driven culture and values employee engagement.
Own account implementations, field execution, and operational resets across multiple markets.
Develop playbooks, training, and standards to ensure processes are adopted network-wide.
Coach field teams and use operational data to drive continuous improvement and measurable success.
Saltbox makes the hardest parts of running a small online business simple by offering flexible warehouse suites, offices, and logistics support for eCommerce entrepreneurs. The company is growing, with new locations opening and a focus on helping small business owners succeed.
Oversee the AMER Technical Architecture team, managing complex implementations and strategic engagements across platform, AI, and security.
Coach senior technical talent to act as credible advisors focused on customer outcomes and consultative communication.
Develop repeatable delivery methods, templates, and standards while representing the practice in management discussions.
GitLab is the intelligent orchestration platform for DevSecOps, trusted by over 50 million users and more than 50% of the Fortune 100. With an all-remote, asynchronous culture, GitLab empowers high-performance teams through transparency, iteration, and collaboration.
You will own the end-to-end Professional Services organization, shaping customer onboarding and implementation.
You will design and implement a scalable delivery operating model to improve speed, quality, and predictability.
You will collaborate with Product and Engineering to align delivery processes with product architecture.
The partner company specializes in enterprise software delivery and implementation, focusing on turning operational execution into a strategic growth driver. They are a remote-first organization with an inclusive, mission-driven culture focused on customer impact and continuous improvement.
Lead and develop a team of 10–12 operations professionals in a fully remote environment.
Oversee operational execution, process optimization, and implementation of new programs.
Drive talent management, compliance, and cross-functional project coordination.
Jobgether is a platform that uses AI-powered matching to connect candidates with hiring companies. They focus on efficient, fair recruitment processes and support a diverse range of job opportunities.
Lead business unit operations support across programs, projects, and internal initiatives, aligning operational execution with senior leadership priorities.
Serve as an operational escalation point for issues raised by employees, program leaders, customers, or internal support organizations.
Support workforce planning, employee engagement, retention, performance management, and leadership development across assigned areas.
TekSynap is a fast-growing high-tech company focused on information management technology for Federal Government customers. The company offers a competitive benefits package and emphasizes employee safety and compliance.
Lead pre-sales activities and develop SOW documentation for OTM solutions.
Design and deliver technical architectures aligned with ServiceNow standards and best practices.
Mentor delivery team members and build relationships with stakeholders to drive customer success.
ServiceNow is an AI platform for business reinvention, serving 85% of the Fortune 500 to work smarter. Founded by Fred Luddy, it has a large global workforce and fosters an AI-native culture where technology and talent combine.
Lead and develop a team of Remote Service Engineers to deliver exceptional technical support across scientific instruments and software.
Drive operational excellence by monitoring KPIs, implementing process improvements, and ensuring high-quality customer service.
Collaborate with cross-functional teams to optimize service delivery, manage talent pipelines, and promote continuous learning.
This position is listed on behalf of a partner company that manages applications and next steps. They value diversity, equity, accessibility, and employee well-being in a collaborative global work environment.
Lead a team of SLED Sellers to identify prospects, understand challenges, and highlight how Delinea solutions enhance IT security.
Define go-to-market strategy and establish/develop regional team, supporting deals with Enterprise Account Executives.
Consistently meet/exceed objectives and sales targets, with a strong focus on opportunity creation via partner and end user engagement.
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization. The company is a global team with world-class product leadership, outstanding engineers, and strategic investment from TPG, valuing diversity, innovation, and a culture of respect and fairness.
Manage day-to-day IT infrastructure and operational services, including networking, servers, cloud services, and endpoint management.
Lead and develop the IT Operations team, fostering accountability, collaboration, and continuous improvement.
Partner with Information Security to implement security best practices, disaster recovery, and business continuity capabilities.
Endeavour is a self-sustaining incubation platform for innovation within a larger ecosystem focused on sustainable infrastructure, developing energy, water, and waste treatment solutions. The company is a hub of change-makers with a strong sense of camaraderie, working to decentralize infrastructure and deploy profitable sustainable technologies.
Lead, mentor, and provide professional growth opportunities for a distributed team of Professional Services and Solutions Engineering professionals.
Manage the team using Scrum methodology, including planning product backlog, sprint planning, and tracking team velocity.
Provide a trusted technical bridge between JumpCloud and customers, offering guidance on User Adoption strategy and custom SCIM integrations.
JumpCloud is an AI-powered unified IT management platform that secures the modern workforce by consolidating identity, device, and access management. The company is remote-first with teams in 15+ countries and focuses on building human connections across diverse backgrounds.
Lead pre-sales discovery and develop scalable data center, network, and hybrid infrastructure solutions.
Create and maintain Statements of Work, labor calculators, and proposals ensuring accuracy and client alignment.
Manage case workflow through Salesforce, coordinate with stakeholders, and maintain technical documentation.
Myriad360 is a technology solutions provider focused on data center, infrastructure, and cloud environments. The company is consistently listed among Inc & Crain's "Best Places to Work" and values inclusion, transparency, and high performance.
Lead the roadmap and execution for the Geo product serving Self-Managed customers, partnering with the Product Manager.
Hire and develop a high-performing engineering team, with a focus on India and EMEA timezone overlap.
Own the reliability, correctness, and performance of Geo replication for disaster recovery.
GitLab is an intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. With over 50 million users and serving more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Act as the working lead for the L2 team, resolving complex technical cases while owning daily queue triage, after-hours coverage, and escalation quality.
Serve as the primary escalation point before L3, coaching team members on technical decision-making and enforcing SLA compliance across the team.
Manage enterprise implementation support, hardware configuration, system integration, and documentation to ensure high service standards.
Genea provides cloud-based physical security, submeter billing, and on-demand HVAC solutions to over 1 million users across 39 countries. Recognized as a Top Workplace from 2021 to 2025 with a 4.3 Glassdoor rating, the company fosters a collaborative and transparent culture with competitive benefits.
Lead day-to-day operations of the Philippines-based Order Management team, ensuring SLA achievement and high-quality order processing.
Drive team performance through KPIs, quality measures, and continuous improvement initiatives.
Foster a culture of accountability, collaboration, and professional development while managing operational risks.
Turnitin is a recognized innovator in global education, developing learning integrity solutions for over 25 years. With over 16,000 academic institutions and corporations in more than 185 countries, they offer a remote-first culture and a diverse community united by a shared desire to make a difference.
Lead and scale the global user certification program, ensuring high operational discipline, technical competence, and academic integrity.
Manage a remote team of Certification Specialists, overseeing shift schedules, proctoring assignments, and grading audits.
Partner with cross-functional teams to update curriculum, enforce testing security, and resolve candidate issues for process improvement.
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform empowering marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 2,000 team members across 15+ countries, they operate in a global, remote-first environment with a culture rooted in creativity, collaboration, and impact.
Ensure customer network environment compatibility with UCC products and onboard accounts within SLAs.
Lead technical troubleshooting and integration of products into client environments, including PBX and API automation.
Maintain close customer relationships and collaborate with the team while developing professional and technical skills.
GoTo delivers cloud communications and IT solutions that enable secure connections, collaboration, and flexibility. They are a global company committed to inclusivity, continuous learning, and a customer-obsessed culture, with a focus on simplifying and automating technology.
Manage a remote team of Assessment Leads and oversee statewide testing operations.
Ensure compliance with state, district, and OpenEd assessment requirements across all programs.
Collaborate cross-functionally with internal teams and K–12 administrators to align timelines and staffing.
OpenEd's mission is to open the world to every learner by providing customized, world-class education and resources. They have served over 100,000 students and have an employee net promoter score in the top 0.1% of technology companies, fostering a culture defined by values like customer obsession, transparency, and action.
Design, execute, and improve technical enablement programs across Field Engineering, including onboarding and certification tracks.
Maintain a continuous learning roadmap and create enablement assets like labs and playbooks in collaboration with SMEs.
Define and track KPIs such as time-to-proficiency and certification pass rates, using data to iterate on program design.
Neo4j is the graph intelligence platform that transforms data into knowledge for intelligent applications and AI systems. It serves 84 of the Fortune 100 and is backed by over $600M in funding, fostering a culture of inclusiveness and innovation.