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Responsibilities:
- Lead pre-sales activities including presentations, scoping workshops, and SOW development.
- Design and implement OTM solutions with a focus on long-term technical architecture.
- Establish relationships with product owners and stakeholders to promote workflow capabilities.
Qualifications:
- 8+ years in professional services or equivalent; expertise in OT and ITOM modules.
- Deep knowledge of ICS/OT protocols, security frameworks, and network data feeds.
- Ability to influence senior leaders and drive complex issues through analysis and resolution.
Work Persona:
- Flexible or remote work persona based on nature of work and location.
- Up to 50% travel annually driven by customer needs and internal meetings.
- Must acquire ServiceNow certifications within first 90 days.
ServiceNow
ServiceNow is an AI platform for business reinvention, serving 85% of the Fortune 500 to work smarter. Founded by Fred Luddy, it has a large global workforce and fosters an AI-native culture where technology and talent combine.