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Responsibilities:

  • Lead pre-sales activities including presentations, scoping workshops, and SOW development.
  • Design and implement OTM solutions with a focus on long-term technical architecture.
  • Establish relationships with product owners and stakeholders to promote workflow capabilities.

Qualifications:

  • 8+ years in professional services or equivalent; expertise in OT and ITOM modules.
  • Deep knowledge of ICS/OT protocols, security frameworks, and network data feeds.
  • Ability to influence senior leaders and drive complex issues through analysis and resolution.

Work Persona:

  • Flexible or remote work persona based on nature of work and location.
  • Up to 50% travel annually driven by customer needs and internal meetings.
  • Must acquire ServiceNow certifications within first 90 days.

ServiceNow

ServiceNow is an AI platform for business reinvention, serving 85% of the Fortune 500 to work smarter. Founded by Fred Luddy, it has a large global workforce and fosters an AI-native culture where technology and talent combine.

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