Lead and manage the IT operations team, overseeing infrastructure, systems, and applications for optimal performance.
Develop and implement IT policies and procedures to improve operational efficiency and ensure compliance.
Provide technical guidance and support, while staying updated on emerging technologies to recommend innovative solutions.
Genpact is an advanced technology services and solutions company that uses process intelligence and artificial intelligence to deliver measurable outcomes for global enterprises. With over 140,000 employees, the company fosters a values-driven culture built on courage, curiosity, and inclusion, where bold thinkers solve real-world challenges.
Lead, mentor, and develop a team of engineers and administrators managing enterprise productivity platforms.
Oversee 24x7x365 operational support, including on-call rotations and escalation management.
Act as senior technical escalation point for complex incidents and drive platform enhancements.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. The company serves over 75,000 organizations, including 84% of the Fortune 500, and is committed to fostering an inclusive environment.
Design, build, and implement robust infrastructure solutions aligned with business needs and security best practices.
Automate resource deployment, compute and storage allocation, and optimize delivery of key infrastructure services.
Troubleshoot escalated issues, perform root-cause analyses, and drive process improvements using AI and automation.
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations through solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland has grown to nearly 4,000 employees with a culture focused on employee initiatives, wellbeing, and innovation.
Analyze existing IT service performance metrics and establish baseline team-level metrics.
Define standardized IT operations metrics and dashboards for consistent measurement.
Partner with leadership to align metrics with business outcomes and drive operational improvements.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. They reach over 170 million people worldwide using an AI-native platform.
Run day-to-day IT help desk for ~75 employees, resolving 75+ tickets per week across software access, account provisioning, and laptop issues.
Own the full laptop lifecycle from vendor pricing to deployment and retrieval.
Build automations and internal tools using LLM APIs to streamline IT workflows.
Frontier is a subsidiary of Fresh Prints that helps companies build full-time, cross-functional teams abroad. The company is fully-remote with around 150 employees, mostly in India and the Philippines.
Manage the outsourced MSP relationship and oversee IT strategy, infrastructure, and operational readiness for rapid national expansion.
Lead IT deployment and support for new infusion center openings, ensuring scalable workflows and compliance with HIPAA and cybersecurity standards.
Partner cross-functionally with Operations, Finance, and Clinical teams to maintain enterprise IT processes and security.
Local Infusion is the fastest growing infusion provider in the United States, transforming specialty infusion care through patient-centered services and proprietary AI-driven technology. It is an early-stage, remote-first startup with hundreds of future ambulatory infusion center sites, fostering a respectful, upbeat culture that values work-life balance.
Lead a distributed IT team and manage day-to-day IT operations, including hardware lifecycle, endpoint provisioning, and user support for a fully remote workforce.
Ensure compliance with HIPAA, SOC 2, and security policies by implementing access controls, endpoint security, and identity management.
Partner with Engineering, Security, Compliance, and HR to support organizational growth, security initiatives, and improve operational efficiency.
Vynca is a healthcare technology and services company focused on palliative care, advance care planning, and enhanced care management. It is a small, close-knit community guided by core values of excellence, compassion, curiosity, and integrity.
Lead a team designing, delivering, and operating enterprise cyber services across NBCU's infrastructure.
Drive secure-by-design engineering and operational excellence for network, endpoint, cloud, and SIEM security.
Partner with stakeholders to reduce risk while enabling innovation and speed.
NBCUniversal is a leading media and entertainment company that creates and distributes content across film, television, and streaming. As a subsidiary of Comcast Corporation, the company operates a diverse portfolio of brands and has a global workforce committed to inclusive culture and community impact.
Lead corporate IT and enterprise security operations, including system architecture and budget management.
Partner with DevOps to ensure security requirements extend to the product platform.
Manage external SOC providers and MDR platforms across the corporate fleet.
VIA is a digital infrastructure company that provides mission-critical organizations with speed and security, specializing in agentic AI, zero-trust identity, quantum-resistant data, and offline stablecoin payments. The company is fast-paced and technology-focused, with a flat, non-traditional hierarchy emphasizing continuous coaching and cross-functional collaboration.
Lead the strategic and operations planning process for the studio, acting as the primary point of contact with central PlayStation functions.
Manage studio operational budgets, IT functions, and ensure alignment with security requirements.
Build, mentor, and direct the operations team while fostering a culture of trust and continuous learning.
Sony Interactive Entertainment (SIE) is a global leader in interactive entertainment, known for the PlayStation platform and its associated services. The company fosters a mission-focused culture with diverse teams and offers top-tier benefits including medical, dental, vision, and 401(k) matching.
Lead the Site Reliability Operations team, overseeing observability, monitoring, incident response, and operational excellence for key enterprise services.
Partner with product, engineering, and infrastructure teams to embed CI/CD and release best practices, automating build/test/deploy and release monitoring.
Own problem management, driving root cause analysis and corrective actions to improve system resilience and reduce incident impact.
Mercury Insurance helps people reduce risk and overcome unexpected events, serving customers for over 60 years. They are a midsize employer recognized as one of America's Best Midsize Employers for 2026, with a collaborative culture focused on growth and inclusion.
Lead helpdesk operations and define long-term strategy for IT support, ensuring SLA compliance and service quality.
Oversee hardware lifecycle, corporate software licenses, and network performance across macOS, Linux, and Windows.
Manage team through coaching, feedback, and structured knowledge sharing while collaborating with cross-functional teams.
JustMarkets is a financial services company with an internal IT infrastructure that supports secure access, device fleet management, and network reliability. They emphasize operational excellence and scalability, focusing on team development and cross-functional collaboration.
Architect, build, and iterate a toolchain fusing traditional automation with AI agents to transform IT and Security operations.
Mentor and enable early adopter teams to use the platform, driving cross-departmental adoption and scaling best practices.
Drive the evolution of IT operations toward an as-code infrastructure model and champion AI-native methodologies across the organization.
SoSafe is a leading human risk management provider in Europe, offering an award-winning awareness platform that uses behavioral change to train employees on cybersecurity. Backed by top VCs like Highland Europe, it is a fast-growing SaaS scale-up expanding globally with a collaborative culture.
Own day-to-day IT operations and end user services across a globally distributed workforce, delivering exceptional support and managing hardware lifecycle.
Administer identity platforms including Google Workspace, AWS IAM, and SSO, implementing least-privilege access models and performing periodic access reviews.
Partner with Security, Compliance, and Legal to maintain secure operations aligned with SOC 2, ISO 27001, and PCI DSS, while building scalable processes from the ground up.
Hamsa is building the operating system for global finance through an AI-enabled Unified Ledger that connects the world's largest financial institutions. With $400B on platform in 2025 and backing from top-tier investors, our global team operates across the US, APAC, EU, and LATAM, scaling rapidly to reshape the financial system.
Lead, mentor, and provide professional growth opportunities for a distributed team of Professional Services and Solutions Engineering professionals.
Manage the team using Scrum methodology, including planning product backlog, sprint planning, and tracking team velocity.
Provide a trusted technical bridge between JumpCloud and customers, offering guidance on User Adoption strategy and custom SCIM integrations.
JumpCloud is an AI-powered unified IT management platform that secures the modern workforce by consolidating identity, device, and access management. The company is remote-first with teams in 15+ countries and focuses on building human connections across diverse backgrounds.
Lead architecture and design of multi-tenant BeyondTrust PAM services for MSP customers.
Implement and maintain BeyondTrust Password Safe and Privilege Management for endpoints and servers.
Integrate PAM with identity platforms, SIEM, and ITSM tools while mentoring team members.
AHEAD builds platforms for digital business, weaving together cloud infrastructure, automation, analytics, and software delivery to help enterprises achieve digital transformation. The company prioritizes a culture of belonging where diverse perspectives are valued, and is an equal opportunity employer committed to inclusion and innovation.