IT Operations Manager
Remote regions
BulgariaBenefits
5w PTO
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Job Summary:
- Lead a team of administrators and engineers responsible for enterprise collaboration and productivity platforms.
- Manage operational support, escalations, platform governance, and 24x7 coverage.
- Drive continuous improvement of service delivery and user experience.
Key Responsibilities:
- Lead, mentor, and develop a team of engineers and administrators for enterprise platforms.
- Oversee 24x7x365 operational support including on-call rotations and incident response.
- Manage platform governance, licensing, and lifecycle for Microsoft 365, Teams, Slack, etc.
What We Offer:
- Additional Premium Health Insurance.
- 25 days of vacation plus flexible benefits.
- Udemy subscription and 10% learning time.
Cision
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. The company serves over 75,000 organizations, including 84% of the Fortune 500, and is committed to fostering an inclusive environment.