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India

  • Run day-to-day IT help desk for ~75 employees, resolving 75+ tickets per week across software access, account provisioning, and laptop issues.
  • Own the full laptop lifecycle from vendor pricing to deployment and retrieval.
  • Build automations and internal tools using LLM APIs to streamline IT workflows.

Python JavaScript Bash Okta

20 jobs similar to IT Ops Engineer

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EMEA

  • Administer Okta, implement SSO, manage onboarding/offboarding, and build automation workflows.
  • Optimize SaaS spend by monitoring license utilization and identifying rightsizing opportunities.
  • Provide IT support, manage user accounts, and enhance Mac experience for a remote team.

Zapier builds automation tools to make work more efficient and productive, helping millions of people build businesses. They are a remote-first company with a globally distributed team and a commitment to diversity and inclusion.

US Global Unlimited PTO

  • Own day-to-day IT support and endpoint operations for a distributed team.
  • Administer identity and access workflows in Okta and manage endpoint fleet with Workspace ONE.
  • Partner with Security and Engineering to build secure, low-friction internal systems.

LiveKit provides the infrastructure layer for real-time AI, enabling AI to see, hear, and speak. With over 300,000 developers and 5,000+ companies, they've raised $181M from top investors and are growing fast.

Global

  • Administer Okta, Iru MDM, and Slack to manage identity, endpoints, and SaaS operations day-to-day.
  • Automate joiner-mover-leaver workflows and endpoint compliance to close security gaps proactively.
  • Document processes, write runbooks, and collaborate with security engineering for SOC 2 and ISO 27001 audits.

Supabase is an open source Firebase alternative that provides developers with a Postgres database, authentication, APIs, edge functions, and real-time subscriptions. We are a globally distributed team of 280+ members across 55+ countries, born-remote and open-source-first.

Europe

  • Own hardware end to end, from leased laptops to accessories and buffer stock, managing lifecycle and relationships with leasing partners.
  • Keep IT operations running smoothly as the first responder for device failures, managing fleet through MDM and maintaining spares buffers.
  • Make onboarding effortless and offboarding airtight, ensuring every device, account, and accessory is tracked and accounted for.

Saltz is an online food marketplace serving restaurants across multiple European markets, helping chefs discover and source products from trusted suppliers. They recently closed a €20M Series A backed by leading European venture funds and are building the modern infrastructure layer for foodservice commerce.

Global

  • Resolve Tier 1 and Tier 2 support requests efficiently, maintaining employee productivity through timely, customer-focused technical support.
  • Execute onboarding, offboarding, and access management in Okta, and administer the Mac fleet in Kandji.
  • Maintain IT asset inventory and lifecycle, and adhere to security and compliance processes for SOC 2, ISO 27001, and HIPAA.

Forma provides a global lifestyle benefits platform that enables companies to offer competitive benefits packages with more employee choice and flexibility. Forma serves hundreds of renowned companies and nearly 1 million employees worldwide, and has been recognized as a Great Place to Work.

Canada

  • Own and optimize Okta environments, including SSO, group management, and access policy governance.
  • Design and build automations using Workato and lead IT engineering for FedRAMP compliance.
  • Provide Tier 3 escalation support for identity incidents and mentor technical team members.

Samsara is the pioneer of the Connected Operations Cloud, a platform that enables organizations to harness IoT data to improve safety, efficiency, and sustainability across industries like agriculture, construction, and transportation. As a recently public company, Samsara fosters a culture of rapid career development and autonomy, building for the long term with a focus on customer success and inclusivity.

US Unlimited PTO 24w maternity 24w paternity

  • Lead corporate IT and enterprise security operations, including system architecture and budget management.
  • Partner with DevOps to ensure security requirements extend to the product platform.
  • Manage external SOC providers and MDR platforms across the corporate fleet.

VIA is a digital infrastructure company that provides mission-critical organizations with speed and security, specializing in agentic AI, zero-trust identity, quantum-resistant data, and offline stablecoin payments. The company is fast-paced and technology-focused, with a flat, non-traditional hierarchy emphasizing continuous coaching and cross-functional collaboration.

Americas Unlimited PTO

  • Serve as the primary IT service desk contact, managing support requests from global employees.
  • Administer user lifecycle management, deploy workstations, and troubleshoot remote access solutions.
  • Leverage AI tools to analyze applications and build automations to streamline IT workflows.

Strike is a Bitcoin company that enables users to buy and sell bitcoin, pay bills, and borrow against their holdings. It operates in over 100 countries and is building a better financial system powered by Bitcoin, with a focus on a fast-paced startup culture.

Latin America

  • Serve as the first line of defense for internal IT operations, providing helpdesk support and managing user lifecycle workflows in a remote-first environment.
  • Oversee hardware asset tracking, software licensing audits, and coordinate remote device logistics for a growing global workforce.
  • Support strategic IT initiatives including SSO expansion, identity management automation, and SOC 2 compliance mapping.

Truelogic is a leading provider of nearshore staff augmentation services, delivering technology solutions to companies of all sizes. With a team of over 600 skilled tech professionals based in Latin America, they drive digital disruption by partnering with U.S. companies on impactful projects.

US

  • Manage corporate IT systems and provide tier 1 & 2 troubleshooting for hardware and software in a remote environment.
  • Use Jira ticketing system to support staff and ensure security of data including MFA and SSO.
  • Support audio/video issues using Zoom and maintain inventory stock.

N-Power Medicine aims to reinvent clinical trials by integrating them with clinical practice to bring therapies to patients faster. It is a well-funded, rapidly growing company with a multi-disciplinary team that values generosity, curiosity, and humility.

Latin America

  • Handle IT support requests via Slack and resolve hardware, software, and account issues for remote employees across macOS and Windows environments.
  • Manage user accounts and licenses in Microsoft 365, including Entra ID, Exchange Online, and SharePoint, while supporting SSO and MFA troubleshooting.
  • Support device onboarding and offboarding through Rippling MDM, and provide user-level support for core SaaS platforms like Slack, Zoom, and Jira.

Robots & Pencils is an applied AI engineering firm that designs and ships AI co-workers for enterprise operations. Founded in 2009, the company has delivery centers in Canada, the US, Eastern Europe, and Latin America, with teams averaging over 15 years of experience.

India

  • Lead, mentor, and provide professional growth opportunities for a distributed team of Professional Services and Solutions Engineering professionals.
  • Manage the team using Scrum methodology, including planning product backlog, sprint planning, and tracking team velocity.
  • Provide a trusted technical bridge between JumpCloud and customers, offering guidance on User Adoption strategy and custom SCIM integrations.

JumpCloud is an AI-powered unified IT management platform that secures the modern workforce by consolidating identity, device, and access management. The company is remote-first with teams in 15+ countries and focuses on building human connections across diverse backgrounds.

US 4w PTO

  • Lead, coach, and develop a team of senior IT platform engineers, owning the full people management lifecycle.
  • Own delivery accountability across major IT programs including identity maturation, PAM deployment, and remote access modernization.
  • Partner with cross-functional leaders to translate complex technical risks into clear business direction.

Oura empowers individuals to understand their health through the Oura Ring and connected app, providing daily insights on readiness, activity, and sleep. It is a rapidly growing company with a global community, focused on employee well-being and innovation.

Global

  • Lead a globally distributed IT team managing SaaS environments, macOS endpoints, and security compliance.
  • Oversee core tools like Okta, Google Workspace, and Slack while driving strategic improvements autonomously.
  • Embed a security-first mindset and champion exceptional customer service for internal employees.

Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and employs a distributed team across multiple countries with a focus on technology and operational excellence.

US Unlimited PTO

  • Administer core IT systems including MDM, Google Workspace, and identity management with a focus on NIST and CMMC compliance.
  • Lead IT projects from scoping through execution, such as SaaS tool rollouts and endpoint compliance initiatives.
  • Provide Tier 2 and Tier 3 helpdesk support and manage endpoint lifecycle and user access workflows.

Defense Unicorns delivers secure software solutions for federal customers by streamlining software delivery. Their team consists of innovators, software engineers, and veterans with decades of experience in the federal market.

US

  • Lead architecture and design of multi-tenant BeyondTrust PAM services for MSP customers.
  • Implement and maintain BeyondTrust Password Safe and Privilege Management for endpoints and servers.
  • Integrate PAM with identity platforms, SIEM, and ITSM tools while mentoring team members.

AHEAD builds platforms for digital business, weaving together cloud infrastructure, automation, analytics, and software delivery to help enterprises achieve digital transformation. The company prioritizes a culture of belonging where diverse perspectives are valued, and is an equal opportunity employer committed to inclusion and innovation.

India

  • Design, build, and maintain custom IAM applications, APIs, and automation that support identity lifecycle management and role-based access.
  • Partner with cybersecurity, infrastructure, and business stakeholders to translate IAM requirements into secure technical designs.
  • Engineer automated joiner, mover, leaver provisioning processes and ensure system integrations across enterprise platforms like Okta, Salesforce, and ServiceNow.

Shared Services provides identity and access management solutions for enterprise platforms. They operate in the information technology sector with a focus on secure integration patterns and operational reliability.

IT Manager

Vynca
US

  • Lead a distributed IT team and manage day-to-day IT operations, including hardware lifecycle, endpoint provisioning, and user support for a fully remote workforce.
  • Ensure compliance with HIPAA, SOC 2, and security policies by implementing access controls, endpoint security, and identity management.
  • Partner with Engineering, Security, Compliance, and HR to support organizational growth, security initiatives, and improve operational efficiency.

Vynca is a healthcare technology and services company focused on palliative care, advance care planning, and enhanced care management. It is a small, close-knit community guided by core values of excellence, compassion, curiosity, and integrity.

US Unlimited PTO

  • Troubleshoot operating systems and software applications across the organization.
  • Respond to and resolve trouble tickets in a timely manner.
  • Manage user accounts and permissions, primarily through Okta.

Binance.US is a licensed and regulated U.S. crypto platform providing secure access to over 190 cryptocurrencies. It is a remote-first team of innovators building the bridge between traditional finance and Web3, committed to financial freedom and compliance.

Europe 4w PTO

  • Lead helpdesk operations and define long-term strategy for IT support, ensuring SLA compliance and service quality.
  • Oversee hardware lifecycle, corporate software licenses, and network performance across macOS, Linux, and Windows.
  • Manage team through coaching, feedback, and structured knowledge sharing while collaborating with cross-functional teams.

JustMarkets is a financial services company with an internal IT infrastructure that supports secure access, device fleet management, and network reliability. They emphasize operational excellence and scalability, focusing on team development and cross-functional collaboration.