Administer Okta, Iru MDM, and Slack to manage identity, endpoints, and SaaS operations day-to-day.
Automate joiner-mover-leaver workflows and endpoint compliance to close security gaps proactively.
Document processes, write runbooks, and collaborate with security engineering for SOC 2 and ISO 27001 audits.
Supabase is an open source Firebase alternative that provides developers with a Postgres database, authentication, APIs, edge functions, and real-time subscriptions. We are a globally distributed team of 280+ members across 55+ countries, born-remote and open-source-first.
Administer Okta, implement SSO, manage onboarding/offboarding, and build automation workflows.
Optimize SaaS spend by monitoring license utilization and identifying rightsizing opportunities.
Provide IT support, manage user accounts, and enhance Mac experience for a remote team.
Zapier builds automation tools to make work more efficient and productive, helping millions of people build businesses. They are a remote-first company with a globally distributed team and a commitment to diversity and inclusion.
Serve as the primary IT service desk contact, managing support requests from global employees.
Administer user lifecycle management, deploy workstations, and troubleshoot remote access solutions.
Leverage AI tools to analyze applications and build automations to streamline IT workflows.
Strike is a Bitcoin company that enables users to buy and sell bitcoin, pay bills, and borrow against their holdings. It operates in over 100 countries and is building a better financial system powered by Bitcoin, with a focus on a fast-paced startup culture.
Troubleshoot operating systems and software applications across the organization.
Respond to and resolve trouble tickets in a timely manner.
Manage user accounts and permissions, primarily through Okta.
Binance.US is a licensed and regulated U.S. crypto platform providing secure access to over 190 cryptocurrencies. It is a remote-first team of innovators building the bridge between traditional finance and Web3, committed to financial freedom and compliance.
Resolve Tier 1 and Tier 2 support requests efficiently, maintaining employee productivity through timely, customer-focused technical support.
Execute onboarding, offboarding, and access management in Okta, and administer the Mac fleet in Kandji.
Maintain IT asset inventory and lifecycle, and adhere to security and compliance processes for SOC 2, ISO 27001, and HIPAA.
Forma provides a global lifestyle benefits platform that enables companies to offer competitive benefits packages with more employee choice and flexibility. Forma serves hundreds of renowned companies and nearly 1 million employees worldwide, and has been recognized as a Great Place to Work.
Handle IT support requests via Slack and resolve hardware, software, and account issues for remote employees across macOS and Windows environments.
Manage user accounts and licenses in Microsoft 365, including Entra ID, Exchange Online, and SharePoint, while supporting SSO and MFA troubleshooting.
Support device onboarding and offboarding through Rippling MDM, and provide user-level support for core SaaS platforms like Slack, Zoom, and Jira.
Robots & Pencils is an applied AI engineering firm that designs and ships AI co-workers for enterprise operations. Founded in 2009, the company has delivery centers in Canada, the US, Eastern Europe, and Latin America, with teams averaging over 15 years of experience.
Manage corporate IT systems and provide tier 1 & 2 troubleshooting for hardware and software in a remote environment.
Use Jira ticketing system to support staff and ensure security of data including MFA and SSO.
Support audio/video issues using Zoom and maintain inventory stock.
N-Power Medicine aims to reinvent clinical trials by integrating them with clinical practice to bring therapies to patients faster. It is a well-funded, rapidly growing company with a multi-disciplinary team that values generosity, curiosity, and humility.
Own and optimize Okta environments, including SSO, group management, and access policy governance.
Design and build automations using Workato and lead IT engineering for FedRAMP compliance.
Provide Tier 3 escalation support for identity incidents and mentor technical team members.
Samsara is the pioneer of the Connected Operations Cloud, a platform that enables organizations to harness IoT data to improve safety, efficiency, and sustainability across industries like agriculture, construction, and transportation. As a recently public company, Samsara fosters a culture of rapid career development and autonomy, building for the long term with a focus on customer success and inclusivity.
Serve as the first point of contact for IT support, triaging tickets and resolving Tier 1/2 issues across macOS and Windows endpoints and SaaS tools.
Lead IT knowledge management by building structured documentation for human readers and AI assistants in Confluence and the helpdesk.
Grow into Tier 2 systems administration of Okta, Google Workspace, Slack, Atlassian, and other SaaS platforms.
Updater is a leading technology platform helping major brands acquire and retain customers at scale, transforming fragmented purchasing workflows into seamless automated experiences. The company has raised over $450 million from investors like SoftBank Capital and Vista Credit Partners, and fosters a culture of innovation and growth.
Lead a globally distributed End User Services team to deliver exceptional support across all time zones.
Drive operational excellence through automation, AI, and self-service to scale support efficiently.
Partner with People Operations and Security to ensure seamless onboarding and tooling lifecycle management.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve security. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance, all-remote culture where AI is a core productivity multiplier and every voice is valued.
Own hardware end to end, from leased laptops to accessories and buffer stock, managing lifecycle and relationships with leasing partners.
Keep IT operations running smoothly as the first responder for device failures, managing fleet through MDM and maintaining spares buffers.
Make onboarding effortless and offboarding airtight, ensuring every device, account, and accessory is tracked and accounted for.
Saltz is an online food marketplace serving restaurants across multiple European markets, helping chefs discover and source products from trusted suppliers. They recently closed a €20M Series A backed by leading European venture funds and are building the modern infrastructure layer for foodservice commerce.
Provide advanced Tier 2 technical support for escalated issues, including macOS, networking, Google Workspace, and Microsoft 365.
Manage user onboarding, device setup, MDM tools like Jamf or Intune, and coordinate laptop logistics.
Act as the main client-facing point of contact, communicating solutions clearly and owning the full ticket lifecycle.
Solvo Global is a company that provides tech solutions in modern, fast-paced environments. They are a growing organization with a focus on remote work and startup culture, emphasizing high-quality client experience.
Provide Tier 1 & 2 support for macOS and Windows laptops, including hardware and software troubleshooting.
Use Jamf Pro and Workspace One to manage, configure, and secure devices; assist with Google Workspace tools.
Collaborate with U.S.-based IT and Security teams; participate in onboarding, offboarding, and documentation tasks.
GoGuardian provides award-winning K-12 learning solutions to promote effective teaching and student safety. The company is a mission-driven remote team with diverse employees focused on outcomes and continuous improvement.
Provide Tier 1 IT support by troubleshooting hardware, software, SaaS applications, account access issues, and collaboration tools.
Manage end-to-end onboarding and offboarding processes, including account provisioning, access control, and device setup.
Oversee IT hardware lifecycle management, including inventory tracking, deployment, recovery, and asset record accuracy.
Our partner is looking for an IT Support Specialist based in the United States. You will join a fast-paced, mission-driven technology environment where reliable IT operations are essential to enabling highly distributed teams working across complex, security-sensitive environments.
Serve as the first line of defense for internal IT operations, providing helpdesk support and managing user lifecycle workflows in a remote-first environment.
Oversee hardware asset tracking, software licensing audits, and coordinate remote device logistics for a growing global workforce.
Support strategic IT initiatives including SSO expansion, identity management automation, and SOC 2 compliance mapping.
Truelogic is a leading provider of nearshore staff augmentation services, delivering technology solutions to companies of all sizes. With a team of over 600 skilled tech professionals based in Latin America, they drive digital disruption by partnering with U.S. companies on impactful projects.
Own the technical infrastructure supporting day-to-day operations across internal tools, marketing tech, and workspace management.
Manage Monday.com workspace design, automations, and user onboarding across multiple brand boards and team workflows.
Administer the martech stack including subscription management, cost tracking, user provisioning, and tool integrations.
Valerie is a multi-brand company that manages internal tools, marketing technology, and workspace operations to scale brands. They operate as a startup or scale-up environment, currently growing the team with a focus on systems thinking and execution.
Provide timely technical support to end users via phone, email, and remote tools, ensuring fast resolution of hardware and software issues.
Troubleshoot, diagnose, and resolve issues across Windows and Mac environments to minimize downtime.
Manage IT ticketing queues by logging, tracking, escalating, and following up on support requests to ensure SLA compliance.
This role supports a partner company’s IT function, focusing on responsive technical support to end users. They are a growing organization with a collaborative, fast-paced environment and supportive IT leadership.
Administer and operate identity systems including Okta, Active Directory, SSO, and MFA.
Design secure authentication solutions and build infrastructure as code using Terraform.
Enhance CI/CD pipelines, monitor system health, and troubleshoot incidents for platform reliability.
Versant (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets with a powerful portfolio of iconic brands and complementary digital assets.
Lead corporate IT and enterprise security operations, including system architecture and budget management.
Partner with DevOps to ensure security requirements extend to the product platform.
Manage external SOC providers and MDR platforms across the corporate fleet.
VIA is a digital infrastructure company that provides mission-critical organizations with speed and security, specializing in agentic AI, zero-trust identity, quantum-resistant data, and offline stablecoin payments. The company is fast-paced and technology-focused, with a flat, non-traditional hierarchy emphasizing continuous coaching and cross-functional collaboration.