Updater

3 open remote positions

Updater is a leading technology platform helping major brands acquire and retain customers at scale. The company has raised over $450 million from leading investors including SoftBank Capital and Vista Credit Partners.

Salary Distribution 3 of 3 jobs

PTO Distribution 3 of 3 jobs

Unlimited PTO 3 jobs (100%)

Benefits Overview 3 of 3 jobs

401(k) (3) Dental (3) Medical (3) Vision (3) Flexible PTO (2) Stock Options (2) Disability Insurance (1) FSA (1) HSA (1) Life Insurance (1) One Medical (1) PTO (1) Parental Leave (1) Telehealth (1) Wellbeing Subsidy (1)

Open Positions

$113,000–$130,000/yr
US Unlimited PTO

  • Serve as the primary point of contact for a portfolio of regional accounts, managing communication and resolving operational hurdles.
  • Monitor and analyze partner KPIs including sales volume, conversion rates, and revenue, and present monthly performance recaps.
  • Utilize testing to identify opportunities to improve partner performance and increase average revenue per order.

IT Engineer

$80,000–$100,000/yr
US Unlimited PTO

  • Serve as the first point of contact for IT support, triaging tickets and resolving Tier 1/2 issues across macOS and Windows endpoints and SaaS tools.
  • Lead IT knowledge management by building structured documentation for human readers and AI assistants in Confluence and the helpdesk.
  • Grow into Tier 2 systems administration of Okta, Google Workspace, Slack, Atlassian, and other SaaS platforms.