About the Role:
- Seek a commercially minded, highly strategic, and technically fluent Enterprise Accounts Director.
- This is a senior, highly visible individual contributor role.
- You’ll own and grow a focused portfolio of our most important enterprise customers.
Key Responsibilities:
- Own Strategic Accounts: Serve as senior relationship owner, develop strategies for long-term health and growth.
- Manage Relationships Across the Customer Lifecycle: Partner with Sales and cross-functional teams through implementation and ongoing account management.
- Drive Account Growth: Identify expansion opportunities, build business cases, and lead commercial conversations.
- Navigate Complex Enterprise Relationships: Develop understanding of products, APIs, integrations, and drive partnership initiatives.
Requirements:
- 8–10+ years of experience in enterprise account management, strategic partnerships, or related roles.
- Meaningful experience owning large, complex enterprise relationships involving software and integrations.
- Demonstrated ability to develop strategic account plans and influence senior executives.
- Strong commercial instincts and experience advancing complex commercial conversations.
Updater
Updater is a leading technology platform helping major brands acquire and retain customers at scale. The company has raised over $450 million from leading investors and offers a fast-paced, evolving environment with a startup mentality.