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Role Overview:
- Blend of technical expertise and client-facing interaction
- Work within startup and remote environments
Responsibilities:
- Provide advanced Tier 2 support for macOS, networking, SaaS platforms
- Manage user device lifecycle and endpoint tools
- Ensure empathetic communication and issue ownership
Technical Stack:
- macOS/Apple environments
- Google Workspace and Microsoft 365
- MDM tools (Jamf, Intune) and security tools (Okta, SentinelOne)
Solvo Global
Solvo Global is a company that provides tech solutions in modern, fast-paced environments. They are a growing organization with a focus on remote work and startup culture, emphasizing high-quality client experience.