GoGuardian

2 open remote positions

GoGuardian is helping build a future where all learners are ready and inspired to solve the world’s greatest challenges.

Salary Distribution (2 of 2 jobs with salary data)

✨ Benefits Overview (2 of 2 jobs list additional benefits)

401(k) (2) Equity plan (1) Flexible time off (1) Health insurance (1) Paid holidays (1) Parental leave (1) Wellness days (1) equity plan (1) health insurance (1) parental leave (1)
Customer Success Manager - Foundation
1 week ago US

The Customer Success Manager (CSM) is responsible for retaining and growing a portfolio of active customer accounts, providing best-in-class support and customer success management. You’ll play a pivotal role in ensuring that our customers are achieving maximum value from our solutions, ultimately driving renewals, expansions, and cross-sells. Working closely with New Business Managers, you’ll collaborate on Strategic Growth Plans, guide new customers through onboarding, and proactively monitor customer health to mitigate churn risks.

$90,000–$100,000
per year
Technical Support Specialist
1 week ago US

This position is focused on expertly handling all of our customer support requests; admins and teachers have questions or run into technical issues, and you’ll be there to help through email, chat or phone calls. You’ll collaborate with members of your team and colleagues across the company to ensure consistency, delightful, and helpful support is delivered to every user every day.

$49,920–$49,920
per year