Drive Renewals and Account Retention: Ensure high renewals by managing customer relationships, addressing challenges, and securing contracts before expiration.
Identify and Execute Expansion Opportunities: Upsell and cross-sell products to meet customer needs, contributing to revenue targets.
Guide Customers Through Onboarding and Product Adoption: Lead implementations, monitor usage, and provide best practices for success.

Who You Are:

2–4 years in Customer Success, Account Management, or client-facing sales roles.
Proficient in Salesforce, skilled in navigating customer objections and negotiation.
Owns renewal and expansion motions, consistently delivering against ARR targets.

What We Offer:

Competitive pay, complete health insurance, 401(k) matching, employee equity plan.
Flexible time off, paid holidays, paid parental leave, wellness days, and paid year-end holiday break.
Work from home funds, fertility and adoption reimbursement, and professional growth support.

GoGuardian

GoGuardian is an outcomes-focused learning company building K-12 solutions to promote effective teaching and student safety. The remote team is diverse, mission-driven, and committed to improving learning environments with an inclusive culture.

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