Zapier

• Drive the marketing-focused aspects of our integration and solution partner programs.
• Create and deliver through-partner marketing playbooks and campaigns that partners can run to drive demand.
• Design and manage a structured MDF program for solution and integration partners.

• Implement AI-driven frameworks to streamline readiness access, tracking, and insight generation.
• Own Support Readiness, ensuring it’s scalable, predictable, and measurable.
• Serve as the primary readiness point of contact between Product and Engineering.

• Lead, coach, and inspire a high-performing team.
• Drive the team to meet and exceed revenue and customer growth targets.
• Recruit, hire, and onboard top sales talent.

• Develop and manage the annual third-party event and sponsorship strategy aligned to GTM and pipeline priorities.
• Build a partner event enablement program in partnership with Partner Marketing: tooling, templates, messaging, and processes that empower partners to represent Zapier effectively at their events.
• Define success metrics across attendance quality, meetings created, influenced pipeline, and brand engagement.

• Build experiences used by millions of users worldwide
• Champion design fidelity, accessibility, and motion quality across teams
• Create interaction patterns that make complex systems feel effortless

• Lead standard renewals for our upmarket segment, balancing hunting for expansion and logo retention.
• Protect logo retention and ARR outcomes in every renewal, working with the Sales & Success team to effectively trade value for value with our enterprise plan customers.
• Continuously refine renewal processes, tooling, and communications to improve efficiency and customer experience.

• Support procure-to-pay operations and manage vendor data.
• Maintain accurate accounting records and ensure timely completion of tasks.
• Contribute to process improvements across the P2P function.

Focus entirely on pipeline generation, prospect education, and qualified handoffs to Account Executives. Help drive pipeline growth by identifying high-potential prospects, running discovery, educating buyers on AI orchestration and automation use cases. Partner cross-functionally to ensure customer insights strengthen our product and GTM processes.