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Team Leadership:
- Lead, mentor, and provide professional growth opportunities for a distributed team of Professional Services and Solutions Engineering professionals.
- Strengthen team capability, collaboration, and delivery excellence across India-based operations.
Agile Methodology:
- Manage the team using Scrum methodology, including planning product backlog, sprint planning, and tracking team velocity.
- Drive product adoption and contribute to customer retention and growth.
Strategic Oversight:
- Own and design complex tools and solutions, ensuring they meet specific technical and business needs of customers.
- Represent the Professional Services team in strategic meetings with internal stakeholders across GCS, Engineering, and Product.
JumpCloud
JumpCloud is an AI-powered unified IT management platform that secures the modern workforce by consolidating identity, device, and access management. The company is remote-first with teams in 15+ countries and focuses on building human connections across diverse backgrounds.