JumpCloud

6 open remote positions

JumpCloud is an AI-powered unified IT management platform that secures the modern workforce by consolidating identity, device, and access management. The company is remote-first with teams in over 15 countries, fostering a culture of human connection and innovation.

Salary Distribution 1 of 6 jobs

PTO Distribution 1 of 6 jobs

Unlimited PTO 1 jobs (17%)

Benefits Overview 1 of 6 jobs

401(k) (1) Dental (1) Disability (1) EAP (1) FSA (1) HSA (1) Life Insurance (1) Medical (1) PTO (1) Vision (1)

Open Positions

Customer Support Engineer, Tier 2 - India

India

  • Act as a senior technical point of contact for executive and VIP customers, driving clear communication during complex escalations.
  • Provide deep technical troubleshooting for Windows and Active Directory integration challenges using evidence-based methods like log analysis.
  • Collaborate with internal teams and mentor peers while managing high-priority support tickets and on-call rotations.

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Director, Product Marketing Management

$150,000–$225,000/yr
US Unlimited PTO

  • Drive the strategic alignment of pricing and packaging, lead a team of product marketers, and set the standard for translating complex platform capabilities into compelling market narratives.
  • Within 12 months, equip the global sales organization with competitive differentiators and positioning assets, resulting in increased win rates.
  • Build and scale AI-leveraged processes and tools to accelerate deal velocity while establishing yourself and your team as thought leaders in the industry.

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