JumpCloud

14 open remote positions

JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce by consolidating identity, device, and access management. The company is a remote-first organization with teams in over 15 countries and a culture that values building connections and solving challenging technical problems.

Salary Distribution 3 of 14 jobs

PTO Distribution 3 of 14 jobs

Unlimited PTO 3 jobs (21%)

Benefits Overview 4 of 14 jobs

Dental (4) Medical (4) Vision (4) 401(k) (3) Disability (3) EAP (3) FSA (3) Life Insurance (3) PTO (3)

Open Positions

Technical Customer Success Manager - Enterprise / Commercial Segments

India

  • Own the end-to-end post-sales lifecycle for an assigned portfolio of Enterprise or Commercial customers, serving as the primary trusted advisor.
  • Proactively drive customer onboarding, technical adoption, and platform optimization, while monitoring customer health and mitigating risks.
  • Partner with internal teams to resolve escalations and identify expansion opportunities, influencing product roadmap through customer insights.

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Sales Engineer - Mexico

Mexico

  • Act as a technical trusted advisor, providing consultative support and tailored product demonstrations to organizations evaluating the JumpCloud platform.
  • Support sales teams and build partner relationships through technical enablement, co-selling, and assisting prospects with trial setup and configuration.
  • Identify customer challenges, align solutions, assess prospect readiness, and provide technical Q&A to drive evaluation and time to value.

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Senior Software Engineer, AI Platform

Turkey

  • Lead the strategy and architecture for a scalable AI platform that integrates model orchestration, tool integration, and real-time decision systems.
  • Design, develop, and maintain the platform with full ownership from ideation to deployment, ensuring reliability, observability, and security.
  • Mentor engineers and collaborate across teams to evangelize AI best practices and drive the integration of AI throughout the product development lifecycle.

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Senior Product Manager, Android

India

  • Define the roadmap for Android management aligning with a cross-OS vision to provide a single console for IT admins.
  • Integrate Android device posture into Conditional Access policies to grant or deny resource access based on device compliance.
  • Own the end-to-end lifecycle for Android devices, from Zero-Touch enrollment to automated offboarding triggered by directory events.

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Enterprise Systems Quality Engineer - India

India

  • Perform end-to-end testing for integration features and modules, and proactively identifying gaps in test coverage for critical business workflows (e.g., Lead-to-Cash).
  • Creating, maintaining, and scaling robust automated test suites for both UI and API layers to drive automation efficiency.
  • Documenting exceptionally clear, detailed bug reports, test plans, and hand-offs to ensure that work continues smoothly while you are offline.

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Software Engineer, Platform Primitives

India

  • Build the foundational, reusable services that every other JumpCloud product relies on to function securely and efficiently.
  • Deepen your expertise in Go, AWS, and Kubernetes while gaining broad architectural exposure by adapting to different teams and tech challenges.
  • Perfect for a versatile engineer who loves solving core infrastructure problems, building common frameworks, and thrives in a dynamic, flexible environment.

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Enterprise Account Manager

$200,000–$225,000/yr
US Unlimited PTO

  • Your primary mission is to protect and grow a significant Book of Business.
  • You will drive deep account engagement through Executive Business Reviews (EBRs), roadmap discussions, and strategic value mapping.
  • By analyzing customer health and usage data, you will proactively identify risks and uncover opportunities for cross-selling and significant expansion.

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