Delinea

This individual contributor role is ideal for an early career professional looking to grow their skills in content marketing. The Content Marketing Specialist will play a vital role in supporting Delinea’s content strategy through effective project management, coordination of resources, and hands-on content creation. This role requires a proactive and organized individual with a passion for storytelling.

Responsible for ensuring the highest level of excellence from the Technical Support organization, meeting defined metrics and business objectives established by the SVP of Global Support. This includes but is not limited to Support Manager and individual team member performance, mentoring and coaching to improve knowledge and expertise, and improving customer CSAT, response SLA and other metrics. This position will work closely with EMEA Sales, partners, and Enterprise customers.