Source Job

• Own and deepen relationships with 5-10 enterprise healthcare customers, focusing on retention, expansion, and value creation.
• Serve as a strategic advisor to C-suite and VP-level stakeholders, aligning solutions to financial, operational, and patient experience goals.
• Develop comprehensive account strategies, lead QBRs, and drive cross-functional expansion initiatives.

Collectly is a fast-growing healthcare technology company transforming revenue cycle management through AI-driven automation. They are a team of owners who put the team first, are data-driven, and embrace challenges head-on.

• Support executive business reviews and account follow-through for enterprise customers, preparing materials and tracking action items.
• Draft professional customer communications and maintain stakeholder maps to ensure seamless account management.
• Maintain account health records in HubSpot and assist with process improvements to streamline team operations.

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers, and have connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states, helping 15M+ patients.

• Drive the success and growth of enterprise healthcare customers through strategic relationship management, product adoption, and operational excellence.
• Serve as a trusted advisor to large organizations, helping them maximize the value of innovative software solutions.
• Manage the complete post-sales customer lifecycle, including onboarding, training, support coordination, account management, and strategic guidance.

The partner company provides innovative software solutions for healthcare, helping providers improve patient experiences. They operate in a fast-paced, technology-driven environment with a focus on customer success.

• Manage a team of up to 5 CSMs while carrying your own portfolio of complex, high-value accounts.
• Serve as a mentor and escalation resource, providing coaching on account strategy, renewals, and customer conversations.
• Partner with the VP to develop playbooks, improve processes, and ensure team-wide consistency in customer success practices.

Parachute Health is the leading digital ordering platform for medical equipment and supplies, connecting major health systems and suppliers to help patients get life-saving products at home. The company has connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states, helping 15M+ patients, and operates as a remote-first organization.

• Manage a portfolio of enterprise health system clients to ensure long-term success and satisfaction.
• Build trusted relationships with executive stakeholders and lead strategic business reviews.
• Drive product adoption and monitor client health metrics to deliver measurable outcomes.

SmarterDx is transforming how health systems use clinical AI to capture the full value of patient care delivered. They are a remote-first team with a mission-driven culture, offering unlimited PTO, 401(k) match, and comprehensive benefits.

• Own high-value enterprise accounts in the healthcare sector.
• Drive full sales cycle from prospecting to contract negotiation.
• Develop territory strategy and build multi-quarter pipeline.

Parachute Health is the leading digital ordering platform for medical equipment and supplies in post-acute care. The company connects 300,000+ clinicians and 3,000+ supplier locations across all 50 states and has a remote-first culture.

• Manage a portfolio of public-sector customers and serve as their primary strategic partner.
• Lead business reviews focused on engagement, outcomes, customer value, and long-term success.
• Build strong relationships with benefits leaders, HR teams, and executive stakeholders to improve population health.

Virta Health is on a mission to reverse metabolic disease in one billion people by combining technology, personalized nutrition, and virtual care. With over $350 million in funding from top-tier investors, the company partners with major health plans and employers to help employees restore their health.

• Drive customer success for strategic health system members, focusing on adoption, retention, and revenue growth.
• Build multi-threaded relationships at mid and C-suite levels, and document validated ROI for each account.
• Analyze data trends, present insightful recommendations, and act as the internal quarterback for customer coordination.

Premier, Inc. is a technology-driven healthcare improvement company serving two-thirds of U.S. healthcare providers. It is a large organization with a culture focused on collaboration and transformation, recognized as a Best Company to Work For by U.S. News & World Report.

• Drive customer satisfaction, retention, and expansion among Prompt's largest customers by building strong relationships and ensuring exceptional value delivery.
• Collaborate cross-functionally to support account growth, own the enterprise onboarding experience, and act as a trusted advisor to C-suite leaders.
• Monitor adoption trends, provide data-driven insights, and translate product usage into actionable recommendations for client success.

Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. It is the fastest growing company in the therapy EMR space with a talented, collaborative team focused on smart work and positive impact.

• Act as a trusted advisor to enterprise customers, driving product adoption and measurable ROI through executive engagement and success planning.
• Collaborate with Sales and Customer Engineering to manage renewals, identify expansion opportunities, and mitigate risks proactively.
• Leverage usage data and customer insights to inform strategy, build advocacy, and contribute to internal CS maturity.

CoLab provides the world's first Design Engagement System, helping engineering teams accelerate product development through better design collaboration. The company is a high-growth startup serving Fortune 1000 accounts across industries like automotive and aerospace, and values ownership, urgency, and cross-functional alignment.

• Manage account health, run ROI analysis, and lead business reviews with customers.
• Serve as primary point of contact from implementation, building lasting customer relationships.
• Identify and pursue contract expansion by matching customer needs to Plenful's offerings.

Plenful builds AI workflow automation for healthcare operations, serving 90+ health systems. Backed by $50M Series B from top investors, they have a mission-driven, world-class team focused on transforming healthcare.

• Manage a portfolio of public-sector customer accounts, driving adoption and measurable outcomes.
• Serve as the primary point of contact and trusted advisor to customer stakeholders.
• Lead business reviews focused on engagement, ROI, and long-term value.

Virta Health is on a mission to reverse metabolic disease in one billion people. They have raised over $350 million from top-tier investors and partner with large health plans, employers, and government organizations.

• Lead the post-sale customer journey for Enterprise accounts, driving measurable adoption and retention.
• Partner with engineering stakeholders to align product usage with business outcomes and ROI.
• Collaborate with Sales and Customer Engineering to execute onboarding, growth, and renewal strategies.

CoLab is a design engagement platform that helps engineering teams bring life-changing products to market faster. It is a high-growth company with a collaborative culture, serving large engineering organizations worldwide.

• Act as a strategic partner for enterprise customers, maximizing the value of an AI-powered revenue platform.
• Manage complex customer relationships, drive adoption, and deliver measurable business outcomes across large-scale accounts.
• Collaborate with Sales, Product, Marketing, and Operations to influence customer growth and long-term retention.

• Act as a trusted advisor to health plan clients, driving adoption and value realization of Collective Medical's technology.
• Develop strategic account plans and foster collaboration between clients to share best practices and success stories.
• Identify performance improvement opportunities and coordinate cross-functional teams to support revenue expansion and churn reduction.

PointClickCare is a health tech company that helps providers deliver exceptional care through a platform with the largest long-term and post-acute care dataset. The company is founder-led and privately held, with over 30,000 provider organizations and a culture recognized as one of Canada's Most Admired Corporate Cultures.

• Own a portfolio of Enterprise accounts and build proactive, outcome-driven strategies that deliver measurable value for retention and expansion.
• Collaborate with your Sales counterpart to co-create SMART goals and track progress rigorously, demonstrating quantified impact.
• Identify risks early through engagement signals and develop mitigation plans in partnership with the account team.

Conga provides commercial operations software to unify pricing, quoting, contracting, and rebates so companies run as connected, smarter businesses. With over 10,000 customers, including more than half of the Fortune 100, Conga fosters a community where colleagues thrive and innovation is encouraged.

• Act as strategic partner and trusted advisor to enterprise customers, ensuring adoption and retention.
• Drive product utilization through alignment with goals, training, and strategic reviews demonstrating ROI.
• Own renewals, identify upsell opportunities, and advocate for customer needs across internal teams.

Teramind provides cybersecurity solutions to enterprise customers. They are a fully remote company with a global, forward-thinking team that has operated remotely since 2014.

• Own net revenue retention for large employer accounts, driving enrollment, renewal, and expansion.
• Deliver data-driven business reviews translating clinical outcomes into quantifiable ROI for C-suite stakeholders.
• Partner cross-functionally with Sales, Renewals, Product, and Analytics to protect and grow Maven's revenue.

Maven Clinic is the world's largest virtual clinic for women and families, partnering with over 2,300 employers and health plans. Founded in 2014, the company has raised over $425 million and is recognized with numerous workplace and innovation awards.

• Own the post-sale relationship for a portfolio of health plan and employer clients, driving activation, engagement, retention, and expansion.
• Serve as the single point of contact and trusted advisor, holding both internal teams and clients accountable to shared improvement plans.
• Operate strategically and commercially, growing accounts into new populations and states, sometimes selling alongside the sales team.

Blueberry turns family living rooms into personal pediatric urgent care using home exam kits and AI-enabled pediatricians. It is a mission-driven, high-growth company focused on improving healthcare access and reducing costs.

• Drive customer retention and account growth across a portfolio of mid- to high complexity accounts.
• Lead strategic planning sessions, business reviews, and customer onboarding milestones.
• Promote customer advocacy and identify upsell or expansion opportunities.

AvaSure is a pioneer and expert in inpatient telehealth, providing remote patient monitoring solutions to reduce adverse events and optimize workforce efficiencies. The company has monitored over 2 million patients and 200 million hours, and promotes a culture of diversity and inclusion.