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Responsibilities:
- Maintain a proactive customer cadence to grow relationships, advise on new offerings, and track success metrics.
- Identify and validate value and return on investment delivered to members.
- Contribute to ongoing improvement of Customer Success best practices.
Qualifications:
- 7+ years of experience managing complex accounts with multiple products and services.
- Bachelor's degree required; Master's preferred.
- Experience with Epic, Cerner, Athena, or other EMR implementations is a plus.
Working Conditions:
- Remote position with travel 21-40% within the US.
- Sedentary work involving remaining stationary for prolonged periods.
- Collaborative environment with varying interruptions.
Premier Inc.
Premier, Inc. is a technology-driven healthcare improvement company serving two-thirds of U.S. healthcare providers. It is a large organization with a culture focused on collaboration and transformation, recognized as a Best Company to Work For by U.S. News & World Report.