Customer Success Manager, Physician Groups
Remote regions
USBenefits
Unlimited PTO
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Key Responsibilities:
- Builds, grows, and expands client relationships at all levels while identifying and maintaining critical contacts across various functional areas.
- Leverages PointClickCare Customer Success methodology to build comprehensive strategies and align on customer initiatives and outcomes.
- Facilitates Executive Business Reviews with economic decision makers and PointClickCare executive sponsors.
Required Experience:
- Experience in a customer-facing role within a SaaS/tech company.
- Experience in Healthcare Sales/Account Management/Customer Success Management with emphasis in senior living.
- Proven track record of sustaining and growing complex relationships.
Benefits:
- Flexible Paid Time Off with unlimited PTO.
- Retirement Plan Matching and Wellness Support Programs.
- Parental & Caregiver Leaves and continuous development support.
PointClickCare
PointClickCare is a leading health tech company focused on helping providers deliver exceptional care. As a founder-led, privately held firm, it serves over 30,000 provider organizations and is recognized as one of Canada's Most Admired Corporate Cultures.