Senior Manager, Customer Success (SmarterNotes)
Benefits
Unlimited PTO
12w maternity
12w paternity
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Responsibilities:
- Manage a portfolio of enterprise health system clients using the SmarterNotes platform.
- Build trusted relationships with executive, clinical, and operational stakeholders.
- Lead executive business reviews and strategic planning sessions.
Requirements:
- 7-10+ years of experience in healthcare operations, client success, or related fields.
- Demonstrated success managing executive relationships within complex health systems.
- Strong understanding of hospital operations, clinical workflows, and physician adoption.
Benefits:
- Medical, Dental, and Vision plans covering 75% of premiums.
- Paid Parental Leave up to 12 weeks for birth or adoption.
- Unlimited PTO and 10 holidays, plus 401(k) with 4% match.
SmarterDx
SmarterDx is transforming how health systems use clinical AI to capture the full value of patient care delivered. They are a remote-first team with a mission-driven culture, offering unlimited PTO, 401(k) match, and comprehensive benefits.