Source Job

US

  • Serve as the second escalation point for complex client issues and support executive leadership with strategic updates.
  • Lead and mentor the implementation team, driving high-quality planning and cross-functional collaboration.
  • Develop strategies to meet performance guarantees and enhance client satisfaction through proactive decision-making.

Leadership Project Management Healthcare Client Management Cross-functional Collaboration

20 jobs similar to Director, Client Implementations

Jobs ranked by similarity.

  • Lead and drive client implementation projects from start to finish.
  • Partner with cross-functional teams to ensure client requirements are met.
  • Establish client relationships and communicate project status to stakeholders.

AffirmedRx is a pharmacy benefit management company on a mission to improve healthcare outcomes by bringing clarity and integrity. They are committed to transparency and clinical approaches, with a culture of trust and doing what's right.

$124,000–$229,000/yr
US 4w PTO 16w maternity 8w paternity

  • Own end-to-end delivery of large, complex implementations from kickoff through stabilization and handoff to ongoing operations.
  • Develop and maintain comprehensive project plans, including workplans, milestone schedules, and risk management.
  • Build and lead the implementation function, including standardized playbooks and KPIs.

Waymark is a healthcare technology company that provides support and technology-enabled care to help primary care providers keep Medicaid patients healthy. They are a team of healthcare providers, technologists, and builders guided by core values of bold builders, humble learners, and focused urgency.

US

  • Support implementation activities for new and renewing clients by coordinating onboarding timelines and documentation.
  • Collaborate cross-functionally with Implementation Managers and internal teams to ensure seamless handoffs.
  • Monitor key implementation metrics and service-level commitments to ensure quality and client satisfaction.

AffirmedRx is a pharmacy benefit management company focused on improving healthcare outcomes through clarity and integrity. They are committed to doing what's right and fostering a culture of trust and innovation.

$85,000–$117,000/yr
US

  • Lead and manage the implementation and operation team to execute project plans for new and existing clients.
  • Partner with internal product development, operations, and client services to ensure successful and on-time delivery.
  • Continuously identify process improvement opportunities and mentor staff to maximize performance and potential.

Cotiviti is a healthcare data analytics and payment accuracy company that partners with clients to improve outcomes and reduce costs. The company fosters a collaborative culture and offers a remote work environment with a focus on innovation and teamwork.

$84,000–$108,500/yr
US

  • Manage implementations for small and mid-market health plan groups as the primary operational contact during onboarding.
  • Maintain project plans, timelines, and deliverables; coordinate execution across internal and external teams.
  • Coordinate technical and operational launch requirements including eligibility validation, marketing readiness, and client configuration.

Virta Health is on a mission to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care. They have raised over $350 million from top-tier investors and partner with major health plans, employers, and government organizations.

$87,600–$123,600/yr
US Unlimited PTO

  • Be the primary client-facing representative during the implementation process.
  • Create and maintain detailed project plans and open item logs for monitoring.
  • Coordinate across internal teams and the client to ensure timely completion of deliverables.

SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management sector with a next-generation drug acquisition platform. The company has onboarded hundreds of thousands of members since 2016 and fosters a mission-driven, collaborative culture guided by values of integrity, courage, and togetherness.

$185,000–$210,000/yr
US 3w PTO

  • Oversee end-to-end delivery of services and products across all client accounts, ensuring quality and timeliness.
  • Develop and maintain strategic client relationships, monitoring satisfaction and identifying growth opportunities.
  • Lead resource management and contribute to long-term delivery strategy, including learning and development programs.

Attivo Partners is a fast-growing finance and accounting consulting firm providing fractional CFO and accounting services to venture-backed startups. They maintain a remote-first, collaborative culture with a focus on mentorship and professional growth.

US

  • Guide US and global clients from pre-contract to go-live, building playbooks and workflows for seamless onboarding.
  • Own the program end-to-end, including kickoff calls, SSO setup, milestone tracking, and client communication.
  • Act as a trusted advisor to HR leaders, designing engagement strategies that drive utilization.

LearnLux is a provider of workplace financial wellbeing, blending digital planning with access to financial planners. The company is venture-backed, has raised over $35M, and fosters a fast-paced, growth-focused culture.

$100,000–$110,000/yr
US Unlimited PTO

  • Own the successful delivery of key client projects from kickoff to completion.
  • Build strong, trust-based relationships with clients as a strategic partner.
  • Lead cross-functional teams across strategy, content, design, paid media, and web development.

Terra is a digital marketing and creative agency that helps organizations reimagine and deliver their most ambitious digital projects and marketing strategies. The team is innovative, tech-forward, and creative, with a focus on collaboration and work-life balance.

$103,600–$144,300/yr
Canada

  • Lead the full implementation lifecycle for Clariti's most complex customer deployments.
  • Translate complex customer requirements into practical, scalable configuration solutions.
  • Serve as the primary functional point of contact, building trust through deep product knowledge.

Clariti empowers governments to deliver exceptional citizen experiences. It is a high-growth SaaS organization that values continuous learning and customer focus.

US Unlimited PTO

  • Lead and scale Kicksaw’s Healthcare & Life Sciences delivery practice across client delivery, operational excellence, and team leadership.
  • Build trusted relationships with executive stakeholders and serve as a senior advisor for strategic client engagements.
  • Foster a culture of accountability, collaboration, and operational excellence while mentoring delivery leaders.

Kicksaw is a Salesforce consulting company that helps businesses manage implementation processes and drive efficiencies. The company fosters a values-driven culture focused on caring deeply, owning outcomes, and winning together.

US Unlimited PTO 12w maternity 12w paternity

  • Manage end-to-end implementation programs for strategic enterprise customers, including project planning and milestone tracking.
  • Act as trusted customer advisor, guiding customers through technical and operational decisions to ensure successful adoption.
  • Collaborate with cross-functional teams to improve processes and deliver scalable solutions.

US

  • Lead strategic client engagements as the executive owner for complex specialty pharmacy implementations across leading health systems.
  • Drive transformation and change management by assessing current-state operations, designing future-state models, and applying structured change methodologies.
  • Manage large-scale programs with comprehensive project plans, governance structures, and proactive risk management across multiple concurrent implementations.

Shields Health Solutions partners with leading health systems to design, build, and launch high-performing specialty pharmacy programs. They are a growing healthcare consulting firm with a collaborative culture focused on delivering measurable clinical and financial outcomes.

$240,000–$320,000/yr
US

  • Lead a regional sales team to achieve commercial objectives and exceed targets through strategic planning and execution.
  • Develop and mentor Regional Business Directors, building a high-performing culture of accountability and inclusion.
  • Partner cross-functionally with Marketing, Market Access, and Compliance to ensure ethical operations and maximize product performance.

Xeris Pharmaceuticals is a growth-oriented biopharmaceutical company developing and commercializing innovative products across a range of therapies. With a strong foundation in proprietary formulation technologies and clinical development expertise, the company fosters a culture of integrity, collaboration, and high performance.

US

  • Lead a team of client managers to drive risk detection, opportunity identification, and proactive client connections.
  • Coordinate team delivery of resources, manage at-risk clients, and maintain feedback loops across departments.
  • Act as a client manager for a small portfolio, supporting implementation, upsell opportunities, and trusted advisor relationships.

Symplicity provides software solutions for the higher education market. The company is a corporate organization with a team-oriented culture that values ethical standards and self-motivation.

$116,050–$167,112/yr
US 12w maternity 12w paternity

  • Serve as a strategic implementation partner and trusted advisor for complex client programs, leading implementation strategy and governance design.
  • Drive successful launch outcomes through consultative leadership and cross-functional influence, including executive stakeholder engagement.
  • Mentor others, shape best practices, and elevate implementation quality across the team.

Included Health is a healthcare company delivering integrated virtual care and navigation. The company has a remote-first culture and offers comprehensive benefits.

$180,000–$217,000/yr
US Unlimited PTO 13w maternity 13w paternity

  • Own client health and strategic direction for complex accounts, synthesizing cross-channel insights into executive-level narratives.
  • Lead Strategy Group, pressure-testing account strategies weekly and modeling rigorous standards.
  • Coach Account Managers to elevate strategic capability, while acting as a trusted thought partner for the Account Management director.

Wheelhouse DMG is a digital marketing agency that helps healthcare, medical device, and privacy-first brands drive performance through deep marketing expertise and technology. The company fosters a remote-first, values-driven culture with a focus on inclusion and employee well-being.

Canada

  • Drive strategic growth and market penetration for ServiceNow solutions in Canada.
  • Lead and mentor a team of professionals to achieve regional revenue targets.
  • Cultivate strong customer relationships and ensure high-quality solution delivery.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

Global

  • Lead successful delivery of MiraCloud implementation programs ensuring client satisfaction, operational excellence, and profitability.
  • Establish, scale, and improve project management practices, delivery governance, and implementation standards.
  • Manage, coach, and develop Project Managers while fostering a culture of accountability and continuous improvement.

Miratech is a global IT services and consulting company supporting digital transformation for large enterprises. With nearly 1000 professionals and a 25% annual growth rate, it fosters a culture of Relentless Performance and high success rates.

USA

  • Cultivates customer relationships and manages service delivery to increase utilization of GHX solutions.
  • Monitors quality metrics, develops re-engagement campaigns, and leads implementations for new customers.
  • Mentors team members, resolves technical issues, and coordinates launch schedules with cross-functional teams.

Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide, with a culture focused on innovation and collaboration.