Own full-cycle implementation delivery from kickoff through activation, ensuring alignment between scope, goals, and solution design.
Lead discovery and current state assessments, translating client objectives into technical specifications and operational protocols.
Design program architecture including configuration standards, business logic, operating rules, and adoption pathways.
PHIL is a Series D health-tech startup building a platform to streamline prescription management and delivery between doctors, pharmacies, and patients. The team consists of mission-driven individuals from diverse backgrounds passionate about creating an innovative healthcare platform focused on patient experience and wellbeing.
Position yourself as a subject matter expert on software business growth through technology and implement best practices for customer adoption.
Develop and execute implementation project plans, manage integrations, and handle support requests during onboarding.
Drive collaboration with internal teams and customers to achieve milestones, streamline procedures, and ensure long-term success.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.
Lead complex enterprise-level customer onboardings, designing scalable implementation frameworks and owning the end-to-end lifecycle from handoff to go-live.
Partner cross-functionally with Integrations, Product, Sales Engineering, and Customer Success to align system requirements and delivery timelines.
Guide customers through AI-driven change, champion implementation quality, and mentor junior consultants to elevate delivery standards.
Vic.ai builds AI-powered autonomous accounting software for finance teams, automating invoice processing, coding, and approvals. It is a fast-growing, product-driven company backed by top-tier investors, with a culture emphasizing ownership, accountability, and values like People First and Action over Motion.
Support customer implementations from discovery through go-live, gathering business requirements and configuring solutions.
Analyze customer data, execute SQL queries, and troubleshoot implementation issues to ensure successful technical delivery.
Serve as a trusted advisor, lead customer meetings, and collaborate cross-functionally with Product, Engineering, and Sales teams.
Yes Energy delivers real-time market data and electric power trading decision solutions. With over 1,000 market participants using their solutions daily and a team of more than 350 professionals, they foster an innovative, high-standards, and team-focused culture.
Own the delivery of all Micad/SINGU projects, ensuring consistent quality, on-time delivery, and customer satisfaction across every implementation.
Lead, manage, and develop a team of implementation specialists, setting clear goals and providing regular coaching and feedback.
Act as a technical advisor and product expert, guiding customers through complex configurations and driving successful go-lives.
SINGU provides a unified CAFM platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios. Backed by a leading growth equity investor, the company manages 100,000+ buildings across 35+ countries, supporting over 500,000 professionals, and values adaptability, collaboration, and client focus.
Lead professional services engagements including implementations, training, and conversions.
Perform needs assessments and provide product training and escalated support.
Track project work to ensure implementations are completed on-time and within budget.
Lone Wolf Technologies provides software solutions for the real estate industry. They are a technology company that offers a platform suite and professional services, with a focus on client implementations and training.
Drive implementation and deployment of Higher Logic's private white-label community software for customers.
Serve as primary point of contact, managing multiple simultaneous implementations using standard project management methodology.
Provide user training, elicit feedback, and work cross-functionally to resolve issues and collect requirements.
Higher Logic has been the industry leader in building community and engagement solutions since 2007. We’re a thriving company made up of authentic people and unique perspectives.
Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.
Develop deep product knowledge and guide customers through the implementation lifecycle from kickoff to go-live.
Gather and interpret customer requirements to configure the AuditBoard solution.
Serve as project manager for implementation projects, managing client and internal resources to deliver on time.
Optro is the leading audit, risk, ESG, and InfoSec platform used by over 50% of the Fortune 500. They are one of the fastest-growing tech companies in North America with a culture of innovation and customer obsession.
Lead discovery sessions and translate customer requirements into configured solutions using SQL.
Deliver customer trainings, drive system adoption, and manage multiple concurrent projects.
Triage urgent issues, partner with Sales and Support, and collaborate across global teams.
Ever.Ag provides AgTech solutions and services for agriculture, food, and beverage supply chains. They have a small, tightly-knit implementation team with global reach and a culture of ownership.
Drive strategic growth and market penetration for ServiceNow solutions in Canada.
Lead and mentor a team of professionals to achieve regional revenue targets.
Cultivate strong customer relationships and ensure high-quality solution delivery.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Lead strategic client engagements as the executive owner for complex specialty pharmacy implementations across leading health systems.
Drive transformation and change management by assessing current-state operations, designing future-state models, and applying structured change methodologies.
Manage large-scale programs with comprehensive project plans, governance structures, and proactive risk management across multiple concurrent implementations.
Shields Health Solutions partners with leading health systems to design, build, and launch high-performing specialty pharmacy programs. They are a growing healthcare consulting firm with a collaborative culture focused on delivering measurable clinical and financial outcomes.
Support end-to-end implementations from kickoff to go-live by coordinating tasks, timelines, and stakeholders.
Configure Humanly's platform and support integration setup to match customer workflows.
Provide clear customer communication and partner with internal teams to keep projects moving forward.
Humanly builds AI-native hiring software that delivers pre-vetted candidates on demand for high-volume hiring. With a global team and a $25M Series B, they foster a culture of ownership, speed, and integrity.
Serve as the primary client contact, owning overall account health, SLA performance, and issue resolution.
Lead client implementations and ongoing delivery by managing project plans, timelines, resources, and risks.
Design and lead a staffing quality control program across recruiting, onboarding, placement, and client delivery.
This company provides staffing and service delivery solutions, focusing on healthcare IT. The size and culture are not specified, but the role emphasizes quality control and process improvement.
Own end-to-end implementation plans for enterprise customers, managing timelines, milestones, dependencies, and stakeholder accountability.
Coordinate workspace architecture, migration, and integration workstreams across customer IT, Solutions Engineering, and engineering escalations.
Build the implementation playbook, turning each rollout into a documented, repeatable framework that scales with the business.
Linear builds the product development system for teams and agents, shaping tools for an AI-driven era. Founded in 2019, the company serves over 30,000 companies including OpenAI and Coinbase, with a distributed team across North America, Europe, and Australia, united by focus, fast execution, and software craftsmanship.
The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience, growing quickly with a tight-knit culture based on the 'outward mindset' philosophy emphasizing empathy and mutual respect.
Provide technical configuration and programming for NiCE products.
Manage customer expectations and coordinate inter-departmental activities.
Serve as a mentor and coach for junior staff.
NiCE provides software products for customer experiences, financial crime, and public safety. The company has over 8,500 employees across 30+ countries and is known for its ambitious and game-changing culture.
Lead and oversee the delivery of complex, large-scale Versaterm implementation projects end to end.
Define implementation approaches and client engagement strategies for advanced or non-standard deployments.
Serve as the senior client relationship owner for flagship implementations, building executive-level partnerships.
Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem. We have grown through strategic acquisitions over four decades, and our culture attracts people who want to be pushed by great people and build things that outlast a sprint cycle.
Own end-to-end client implementation from kickoff to go-live and handoff to Client Success.
Manage multiple concurrent implementations against aggressive timelines.
Coordinate cross-functional workstreams across Sales, Product, Engineering, and Care.
We are a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We are a team of 50+ passionate people building one of the most AI-forward organizations in healthcare.
Gather, analyze, and document business requirements for insurance product implementations.
Partner with cross-functional teams to translate product specifications into system requirements.
Configure and support implementation of insurance products, including testing and validation.
Branch is on a mission to make insurance more accessible using data, tech, and automation. They are a remote-first company with a culture focused on redefining insurance and supporting employees.