Own end-to-end implementation plans for enterprise customers, managing timelines, milestones, dependencies, and stakeholder accountability.
Coordinate workspace architecture, migration, and integration workstreams across customer IT, Solutions Engineering, and engineering escalations.
Build the implementation playbook, turning each rollout into a documented, repeatable framework that scales with the business.
Linear builds the product development system for teams and agents, shaping tools for an AI-driven era. Founded in 2019, the company serves over 30,000 companies including OpenAI and Coinbase, with a distributed team across North America, Europe, and Australia, united by focus, fast execution, and software craftsmanship.
Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
Design, deliver, and adjust project plans and milestone schedules to ensure engagement and momentum throughout multi-month onboarding.
12twenty is an enterprise level talent acquisition platform connecting the world's largest employers with students and alumni from top business schools and other graduate level institutions. The company offers competitive salary and stock options and has a team that embodies a passion for continuous improvement and collaboration.
Manage all aspects of PrivacyPro implementation projects, including kick-off, software configuration, go-live, and training.
Act as main point of contact for customers, owning communications via Zoom meetings, emails, and project documentation.
Liaise between customer IT groups and internal teams to facilitate technical configuration and provide feedback for product enhancements.
Bluesight creates groundbreaking solutions that increase efficiency, safety, and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. It is a high-growth healthcare information technology company with over 3,000 customers and a start-up culture built on innovation and teamwork.
Serve as main point of contact for all cross-functional communications during new customer implementations.
Lead technical launch operations, troubleshooting, and systems optimization for seamless client transitions.
Collaborate with teams like Sales, Customer Success, and Marketing to refine launch processes and ensure on-time launches.
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered over 15 million sessions of mental health care and published more than 35 peer-reviewed studies.
Own the client relationship during implementation, conducting stakeholder interviews and ensuring alignment.
Lead solution deployments with clear project plans, milestones, and risk mitigation.
Leverage impact metrics to demonstrate ROI and support customer expansion.
Ascertain is building AI agents to automate administrative work for healthcare teams. Backed by Northwell Health and Deerfield Management, they save hundreds of staff hours weekly in major health systems and large specialty groups.
Lead the full implementation lifecycle for enterprise clients, from kickoff to adoption, including platform configuration and user training.
Facilitate discovery workshops and executive-level engagements with senior HR and IT leaders to drive adoption.
Manage a portfolio of concurrent implementations, ensuring momentum and quality across workstreams.
HR Acuity is the leading provider of employee relations case management and investigation software, helping organizations standardize workplace issue reporting and investigation. This fast-growing, innovative company embraces a fully engaged mindset and fosters an inclusive, diverse workplace.
Lead, coach, and develop a team of Implementation Managers and Coordinators to drive performance and client success.
Oversee the full lifecycle of client onboarding, ensuring implementations are delivered on time, within scope, and aligned with expectations.
Partner cross-functionally with Product, Operations, and Training to continuously improve onboarding processes and outcomes.
PDMI provides pharmacy data processing and administrative services for PBMs, health plans, and hospital systems, including 340B administration and hospice services. The company has been recognized as a Best Employer in Ohio for 5 consecutive years and fosters a collaborative, flexible work culture.
Support the Engagement Manager in planning and executing customer onboarding and implementation projects.
Own project timelines, task boards, and status reporting across multiple concurrent engagements.
Coordinate between internal teams and external stakeholders to ensure smooth delivery.
Nanonets builds AI agents that automate complex business processes like accounts payable and order management. They are a fast-growing company that values accuracy and efficiency, serving global enterprises.
Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.
Manage full-lifecycle software implementation projects from kickoff to go-live, driving clear client communication and risk mitigation.
Configure client applications using no-code flow builders and conduct rigorous quality assurance testing for regulatory submissions.
Coordinate cross-functionally with Implementation Consultants, Account Executives, and Product Managers to ensure seamless project delivery.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year and are a public benefit corporation committed to balancing customer, employee, society, and investor interests.
Position yourself as a subject matter expert on software business growth through technology and implement best practices for customer adoption.
Develop and execute implementation project plans, manage integrations, and handle support requests during onboarding.
Drive collaboration with internal teams and customers to achieve milestones, streamline procedures, and ensure long-term success.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.
Own full-cycle implementation delivery from kickoff through activation, ensuring alignment between scope, goals, and solution design.
Lead discovery and current state assessments, translating client objectives into technical specifications and operational protocols.
Design program architecture including configuration standards, business logic, operating rules, and adoption pathways.
PHIL is a Series D health-tech startup building a platform to streamline prescription management and delivery between doctors, pharmacies, and patients. The team consists of mission-driven individuals from diverse backgrounds passionate about creating an innovative healthcare platform focused on patient experience and wellbeing.
Own the requirements for each onboarding and track every open item against it.
Coordinate across internal teams to ensure deliverables are on time and accurate.
Flag risks early to your manager with context and proposed solutions.
Doxel uses computer vision and AI to provide real-time construction progress tracking, helping teams make better decisions and deliver projects ahead of schedule. Backed by Insight Partners and Andreessen Horowitz, it has a rapidly growing team of engineers, scientists, and construction veterans serving industry leaders like Shell and Genentech.
Own coordination, scheduling, documentation, and communication across 3–4 concurrent client implementation projects.
Act as the primary client-facing point of contact, facilitating kickoffs, check-ins, and progress reporting.
Collaborate with consultants, engineers, and sales teams to ensure smooth project execution and customer satisfaction.
Precursive is a leading SaaS provider of Professional Services Automation solutions built on Salesforce. They are an engaging team operating under a B2B independent contractor model.
Support end-to-end implementations from kickoff to go-live by coordinating tasks, timelines, and stakeholders.
Configure Humanly's platform and support integration setup to match customer workflows.
Provide clear customer communication and partner with internal teams to keep projects moving forward.
Humanly builds AI-native hiring software that delivers pre-vetted candidates on demand for high-volume hiring. With a global team and a $25M Series B, they foster a culture of ownership, speed, and integrity.
The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience, growing quickly with a tight-knit culture based on the 'outward mindset' philosophy emphasizing empathy and mutual respect.
Oversee strategic customers throughout their implementation journeys.
Partner with account executives and solution engineering to scope and price services.
Project manage implementation programs for our largest customers.
AcuityMD is a software and data platform accelerating access to medical technologies. Backed by Benchmark, Redpoint, and Ajax Health, the company helps MedTech companies improve patient care.
Lead end-to-end delivery of customer implementation engagements, translating outcomes into delivery plans and driving execution.
Keep multi-party teams aligned on goals, outcomes, and budget, ensuring shared accountability.
Proactively identify and mitigate delivery risks and remove blockers with technical credibility.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Fully remote and global, they are transforming into an AI-first organization and are named on GP Bullhound's Top 100 Next Unicorn list and 2025 Great Place to Work certified.
Own planning and execution of high-priority initiatives, building detailed project plans with milestones, dependencies, and stakeholder accountability.
Drive day-to-day execution across cross-functional teams, facilitating kickoffs, status meetings, and retrospectives to ensure alignment.
Create scalable project systems and processes, translating ambiguous initiatives into structured plans with clear deliverables and timelines.
BlackCloak protects corporate executives and high-profile individuals from digital threats like hackers, privacy leaks, and identity theft. It is a fast-growing startup with Fortune 500 clients and industry awards, offering a dynamic, 100% remote work environment.
Act as the primary point of contact for client-facing teams on global onboarding topics, managing enterprise-level clients with tailored workflows.
Execute and evaluate employee onboardings to improve service quality, and provide support to companies and employees on all onboarding-related issues.
Collaborate with cross-functional teams like Customer Operations and Sales to deliver best-in-class client support and maintain onboarding knowledge bases.
Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a global team across 6 continents, they foster an async, future-focused culture and encourage innovation and diversity.