Senior Onboarding Client Services Specialist

Remote

Remote regions

EMEA

Benefits

Unlimited PTO 16w maternity 16w paternity

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What this job can offer you:

  • Work with a wide range of clients from startups to global enterprises, collaborating with international colleagues across multiple teams.
  • Gain exposure to global employment practices and influence onboarding processes at scale.
  • Enjoy fully remote, async work with the freedom to plan your schedule around your life.

What you bring:

  • Significant career experience in customer-facing roles like solutions consulting or employee onboarding.
  • Strong knowledge of onboarding best practices and the global employment landscape.
  • Creative problem-solving skills with exceptional written and verbal communication.

Key responsibilities:

  • Act as the primary point of contact for client-facing teams on onboarding topics.
  • Manage service delivery for onboarding operations and respond to customers via the Help Desk.
  • Continuously gather feedback to improve the onboarding experience.

Remote

Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a global team across 6 continents, they foster an async, future-focused culture and encourage innovation and diversity.

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