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Role Overview:
- Act as the primary point of contact for new clients, guiding them through onboarding with clear communication.
- Assist in connecting clients' POS systems to our platform and launching ad campaigns.
Qualifications:
- Requires 2+ years in Customer Support or similar roles, with prior SaaS experience and strong English skills.
- Technical aptitude and attention to detail are essential for troubleshooting and managing multiple requests.
What We Offer:
- 100% remote work from Latin America with a laptop and reliable internet connection.
- Highly competitive USD pay and paid time off for well-being and recharge.
Why Join:
- Work with top American companies on innovative projects in a multicultural team of 600+ professionals.
- Enjoy autonomy and a culture that values work-life balance and professional growth.
Truelogic
Truelogic is a leading provider of nearshore staff augmentation services based in New York, delivering top-tier technology solutions to companies of all sizes. Their team of over 600 tech professionals in Latin America drives digital disruption by partnering with U.S. companies on impactful projects.