Senior Onboarding Client Services Specialist

Remote

Remote regions

EMEA

Benefits

Unlimited PTO 16w maternity 16w paternity

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About the Role:

  • This is an exciting opportunity to join Remote during rapid growth, shaping how companies onboard talent globally.
  • Embedded in the Onboarding Operations team within the Employer of Record division, you deliver seamless, compliant onboarding experiences.

What You'll Do:

  • Act as the primary contact for client-facing teams on onboarding topics, managing enterprise-level processes.
  • Execute and evaluate employee onboardings, collaborating with Customer Operations, Care, Experience, and Sales teams.
  • Maintain knowledge bases and gather feedback to improve onboarding experiences.

What You Bring:

  • Significant career experience in customer-facing roles like solutions consulting or onboarding, with bonus for HR operations experience.
  • Strong knowledge of onboarding best practices and global employment landscape.
  • Demonstrated ability to partner cross-functionally and manage escalations with creative problem-solving skills.

Remote

Remote solves modern organizations’ biggest challenge – navigating global employment compliantly with ease, making it possible for businesses of all sizes to recruit, pay, and manage international teams. With a global team working from 6 continents and a fully remote culture, Remote fosters innovation and automation in every role.

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