Position yourself as a subject matter expert on software business growth through technology and implement best practices for customer adoption.
Develop and execute implementation project plans, manage integrations, and handle support requests during onboarding.
Drive collaboration with internal teams and customers to achieve milestones, streamline procedures, and ensure long-term success.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.
Drive implementation and deployment of Higher Logic's private white-label community software for customers.
Serve as primary point of contact, managing multiple simultaneous implementations using standard project management methodology.
Provide user training, elicit feedback, and work cross-functionally to resolve issues and collect requirements.
Higher Logic has been the industry leader in building community and engagement solutions since 2007. We’re a thriving company made up of authentic people and unique perspectives.
Lead the full implementation lifecycle for Clariti's most complex customer deployments.
Translate complex customer requirements into practical, scalable configuration solutions.
Serve as the primary functional point of contact, building trust through deep product knowledge.
Clariti empowers governments to deliver exceptional citizen experiences. It is a high-growth SaaS organization that values continuous learning and customer focus.
Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
Design, deliver, and adjust project plans and milestone schedules to ensure engagement and momentum throughout multi-month onboarding.
12twenty is an enterprise level talent acquisition platform connecting the world's largest employers with students and alumni from top business schools and other graduate level institutions. The company offers competitive salary and stock options and has a team that embodies a passion for continuous improvement and collaboration.
Support end-to-end implementations from kickoff to go-live by coordinating tasks, timelines, and stakeholders.
Configure Humanly's platform and support integration setup to match customer workflows.
Provide clear customer communication and partner with internal teams to keep projects moving forward.
Humanly builds AI-native hiring software that delivers pre-vetted candidates on demand for high-volume hiring. With a global team and a $25M Series B, they foster a culture of ownership, speed, and integrity.
Support implementation activities for new and renewing clients by coordinating onboarding timelines and documentation.
Collaborate cross-functionally with Implementation Managers and internal teams to ensure seamless handoffs.
Monitor key implementation metrics and service-level commitments to ensure quality and client satisfaction.
AffirmedRx is a pharmacy benefit management company focused on improving healthcare outcomes through clarity and integrity. They are committed to doing what's right and fostering a culture of trust and innovation.
Act as primary client partner post-implementation, driving adoption and identifying upsell opportunities.
Maintain continuous engagement to increase value, provide education on new features, and mitigate churn risks.
Analyze client feedback and data to develop strategies for engagement, adoption, and success planning.
Breezeway provides a property operations and experience platform for short-term rental managers and hospitality operators, powering over 55 million property care tasks. The company is remote-first with team members across the U.S. and globe, embracing diversity and committed to an inclusive culture.
Lead and drive client implementation projects from start to finish.
Partner with cross-functional teams to ensure client requirements are met.
Establish client relationships and communicate project status to stakeholders.
AffirmedRx is a pharmacy benefit management company on a mission to improve healthcare outcomes by bringing clarity and integrity. They are committed to transparency and clinical approaches, with a culture of trust and doing what's right.
Own end-to-end client implementation from kickoff to go-live and handoff to Client Success.
Manage multiple concurrent implementations against aggressive timelines.
Coordinate cross-functional workstreams across Sales, Product, Engineering, and Care.
We are a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We are a team of 50+ passionate people building one of the most AI-forward organizations in healthcare.
Own full-cycle implementation delivery from kickoff through activation, ensuring alignment between scope, goals, and solution design.
Lead discovery and current state assessments, translating client objectives into technical specifications and operational protocols.
Design program architecture including configuration standards, business logic, operating rules, and adoption pathways.
PHIL is a Series D health-tech startup building a platform to streamline prescription management and delivery between doctors, pharmacies, and patients. The team consists of mission-driven individuals from diverse backgrounds passionate about creating an innovative healthcare platform focused on patient experience and wellbeing.
Lead end-to-end implementations of Caseware accounting and assurance solutions, from requirements gathering to go-live support.
Act as the primary solution authority on client engagements, translating business requirements into best-practice configurations.
Manage client relationships, oversee project delivery, and mentor associate consultants.
Caseware is a fintech company that has led the global audit and accounting software industry for over 30 years, serving over 500,000 users across 130 countries. With a recent strategic investment, the company is in a growth phase and emphasizes a collaborative culture with diverse teams.
Oversee end-to-end delivery of services and products across all client accounts, ensuring quality and timeliness.
Develop and maintain strategic client relationships, monitoring satisfaction and identifying growth opportunities.
Lead resource management and contribute to long-term delivery strategy, including learning and development programs.
Attivo Partners is a fast-growing finance and accounting consulting firm providing fractional CFO and accounting services to venture-backed startups. They maintain a remote-first, collaborative culture with a focus on mentorship and professional growth.
Ensure clients achieve their desired outcomes with the product, from implementation to ongoing success.
Manage client relationships as the primary point of contact for day-to-day queries and project coordination.
Drive client satisfaction, engagement, and growth through proactive communication and identifying upsell opportunities.
VivaCity builds AI-powered sensors and analytics to give cities a network-wide understanding of transport movements, supporting safer streets and sustainable transport. It is a 60-person AI scale-up with a presence in the UK, North America, and APAC, and a collaborative culture focused on actionable insight.
Manage all aspects of PrivacyPro implementation projects, including kick-off, software configuration, go-live, and training.
Act as main point of contact for customers, owning communications via Zoom meetings, emails, and project documentation.
Liaise between customer IT groups and internal teams to facilitate technical configuration and provide feedback for product enhancements.
Bluesight creates groundbreaking solutions that increase efficiency, safety, and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. It is a high-growth healthcare information technology company with over 3,000 customers and a start-up culture built on innovation and teamwork.
Manage key client relationships and ensure engagements deliver measurable business value.
Combine technical understanding, business development, and delivery leadership in a consulting environment.
Work with engineering teams and executive stakeholders to align expectations and drive successful outcomes.
Jobgether is a platform using AI-powered matching to connect candidates with hiring companies. It operates remotely with a distributed team and emphasizes data privacy and fair evaluation.
Own the requirements for each onboarding and track every open item against it.
Coordinate across internal teams to ensure deliverables are on time and accurate.
Flag risks early to your manager with context and proposed solutions.
Doxel uses computer vision and AI to provide real-time construction progress tracking, helping teams make better decisions and deliver projects ahead of schedule. Backed by Insight Partners and Andreessen Horowitz, it has a rapidly growing team of engineers, scientists, and construction veterans serving industry leaders like Shell and Genentech.
Develop and deliver training content for client software applications, including instructional materials and e-learning strategies.
Maintain training records and refine learning tools to ensure client engagement during individual or group sessions.
Travel up to 60% to client sites as needed, working closely with business analysts to prepare lessons.
Woolpert is an award-winning global leader in architecture, engineering, and geospatial services, blending design excellence with cutting-edge technology. As a certified Great Place to Work with over 75 offices worldwide, the company offers a collaborative culture focused on innovation and career growth.
Manage the entire sales cycle from opportunity to close, building relationships with prospects and partners.
Develop business plans and generate a pipeline of opportunities to meet and exceed targets.
Provide post-sales support and negotiate agreements to ensure customer satisfaction.
Beyond Cloud Consulting is an award-winning Oracle NetSuite Alliance Partner that transforms business through ERP implementation. Since 2019, the company has grown rapidly, earning multiple industry awards and fostering a culture of innovation, diversity, and work-life balance.
Manage a portfolio of onboarding projects, ensuring timely delivery and quality.
Partner with customers to understand business requirements and design solutions.
Educate customers on Qualio products and best practices, coordinating with internal teams.
Qualio is a unified quality and compliance management platform for regulated organizations. The team is all-remote, distributed across North America, Europe, and Australia, with a focus on security and quality.
Conduct virtual consultations with clients to assess their financial needs.
Provide knowledge on solutions and cultivate lasting client relationships through periodic check-ins.
Complete administrative tasks such as note-taking and appointment setting as needed.
Global Elite Empire Consultants is a third-party recruiter that connects individuals with career opportunities in financial services. They operate remotely and focus on supporting clients' financial well-being through virtual consultations.