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20 jobs similar to Senior Customer Success Manager, Health Systems

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$113,000–$188,000/yr
US

  • Drive customer success for strategic health system members, focusing on adoption, retention, and revenue growth.
  • Build multi-threaded relationships at mid and C-suite levels, and document validated ROI for each account.
  • Analyze data trends, present insightful recommendations, and act as the internal quarterback for customer coordination.

Premier, Inc. is a technology-driven healthcare improvement company serving two-thirds of U.S. healthcare providers. It is a large organization with a culture focused on collaboration and transformation, recognized as a Best Company to Work For by U.S. News & World Report.

$75,000–$85,000/yr
US

  • Partner with and launch providers into Privia Medical Group, providing project management, training, and support throughout implementation and go-live of physician practices on electronic medical record and practice management systems.
  • Set practices up for long-term success with cost savings and population health strategies, coordinating activity between the practice and other Privia teams.
  • Manage multiple projects at once, identify and assist with market-based and national projects to improve workflows and operations for care centers and internal teams.

Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company is led by top industry talent and exceptional physician leadership, focusing on scalable operations and cloud-based technology to reduce healthcare costs and improve outcomes.

US Unlimited PTO 12w maternity 12w paternity

  • Manage a portfolio of enterprise health system clients to ensure long-term success and satisfaction.
  • Build trusted relationships with executive stakeholders and lead strategic business reviews.
  • Drive product adoption and monitor client health metrics to deliver measurable outcomes.

SmarterDx is transforming how health systems use clinical AI to capture the full value of patient care delivered. They are a remote-first team with a mission-driven culture, offering unlimited PTO, 401(k) match, and comprehensive benefits.

$130,100–$207,900/yr
US

  • Partner with sales directors and digital reps to engage hospital IT stakeholders and drive digital solution implementation.
  • Lead technical presentations to accelerate approval and adoption of digital solutions across IDNs and hospitals.
  • Synthesize customer feedback to influence product roadmap and ensure sustained value from digital solutions.

Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding the potential of physicians to heal without constraints. With over 25 years of experience and a diverse team, they foster an inclusive culture focused on innovation and mutual respect.

US Unlimited PTO

  • Manage account health, run ROI analysis, and lead business reviews with customers.
  • Serve as primary point of contact from implementation, building lasting customer relationships.
  • Identify and pursue contract expansion by matching customer needs to Plenful's offerings.

Plenful builds AI workflow automation for healthcare operations, serving 90+ health systems. Backed by $50M Series B from top investors, they have a mission-driven, world-class team focused on transforming healthcare.

$145,000–$175,000/yr
US

  • Own senior-level relationships with 2-5 large health systems, driving adoption and renewals.
  • Optimize VBC program performance using data insights and coaching.
  • Coordinate cross-functionally to execute critical projects and resolve issues.

Pearl Health empowers primary care providers to succeed in value-based care through technology and services. Founded in 2020, the company is backed by premier investors and works with thousands of providers across 44 states.

US

  • Implement and configure Sunrise EMR (Core and Ambulatory) and related Altera solutions for clients across Manitoba.
  • Provide expert workflow consultation to transition clinics from paper-based to fully electronic systems.
  • Manage project tasks, resolve issues, and ensure successful go-live with strong stakeholder engagement.

Altera Digital Health delivers health IT solutions that support caregivers around the world, including Sunrise, Paragon, and TouchWorks platforms. It is part of the N. Harris Computer Corporation family under Constellation Software Inc., offering a stable, collaborative, and award-winning culture with entrepreneurial autonomy.

US

  • Lead strategic client engagements as the executive owner for complex specialty pharmacy implementations across leading health systems.
  • Drive transformation and change management by assessing current-state operations, designing future-state models, and applying structured change methodologies.
  • Manage large-scale programs with comprehensive project plans, governance structures, and proactive risk management across multiple concurrent implementations.

Shields Health Solutions partners with leading health systems to design, build, and launch high-performing specialty pharmacy programs. They are a growing healthcare consulting firm with a collaborative culture focused on delivering measurable clinical and financial outcomes.

$65,000–$75,000/yr
US

  • Partner with and launch providers into the medical group, managing projects and training.
  • Lead coordination between practices and internal teams like Finance, IT, and Credentialing.
  • Manage multiple projects, establish aggressive timelines, and ensure successful implementation.

Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups and health plans to optimize physician practices. They are led by top industry talent and physician leadership, focusing on scalable operations and cloud-based technology.

$99,500–$128,500/yr
US

  • Manage a portfolio of public-sector customer accounts, driving adoption and measurable outcomes.
  • Serve as the primary point of contact and trusted advisor to customer stakeholders.
  • Lead business reviews focused on engagement, ROI, and long-term value.

Virta Health is on a mission to reverse metabolic disease in one billion people. They have raised over $350 million from top-tier investors and partner with large health plans, employers, and government organizations.

$99,500–$128,500/yr
US

  • Manage a portfolio of public-sector customers and serve as their primary strategic partner.
  • Lead business reviews focused on engagement, outcomes, customer value, and long-term success.
  • Build strong relationships with benefits leaders, HR teams, and executive stakeholders to improve population health.

Virta Health is on a mission to reverse metabolic disease in one billion people by combining technology, personalized nutrition, and virtual care. With over $350 million in funding from top-tier investors, the company partners with major health plans and employers to help employees restore their health.

Canada

  • Lead end-to-end change management activities for a large-scale healthcare digital transformation program.
  • Develop and execute communication plans, training programs, and stakeholder engagement strategies.
  • Drive user adoption of new systems and workflows through coaching senior leadership and readiness assessments.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They are a digital recruitment service using technology to streamline the application process.

$100,000–$140,000/yr
US

  • Lead end-to-end enterprise healthcare implementations from planning through deployment and long-term adoption.
  • Create scalable implementation processes, manage complex workflows, and drive successful outcomes.
  • Coordinate cross-functional teams and build trusted relationships with enterprise healthcare stakeholders.

The company offers a competitive compensation package and a flexible remote environment designed to support innovation, professional growth, and meaningful impact. It is a fast-moving technology environment with a collaborative culture focused on ownership, innovation, and continuous improvement.

US

  • Analyze, design, implement, and maintain complex Epic Home Care systems to improve clinical care and patient management.
  • Lead complex initiatives, mentor team members, and ensure outstanding end-user support.
  • Manage multiple projects and collaborate with clinical and operational leaders.

Cincinnati Children's Hospital Medical Center is a leading pediatric healthcare organization dedicated to making children's health better. It is a top 10 children's hospital in the nation with over 15 years of recognition, employing thousands and consistently ranked among America's best large employers.

$120,000–$155,000/yr
US

  • Lead end-to-end implementation projects for healthcare organizations, including hospitals and health systems.
  • Partner with sales and cross-functional teams to define implementation strategies and manage client relationships.
  • Oversee complex projects from pre-sales planning through post-launch optimization to ensure seamless adoption.

This company provides innovative healthcare technology solutions that improve clinical workflows and patient outcomes. It is a collaborative, mission-driven organization with a rapidly growing environment and opportunities for professional growth.

$131,000–$210,450/yr
US

  • Lead, coach, and mentor a team of Advanced Program Specialists to drive healthcare technology adoption.
  • Partner with clinical and commercial teams to define program objectives, success metrics, and implementation plans.
  • Develop relationships with physicians and healthcare leaders to support long-term program growth and overcome adoption barriers.

Jobgether is a job matching platform that uses AI-powered technology to connect candidates with hiring companies. It focuses on efficient and objective candidate review, but the company size and culture are not specified.

US Unlimited PTO

  • Own a portfolio of 300–500 dental practices, driving product adoption and retention through digital-first, one-to-many programs.
  • Use data and customer health signals to identify churn risk, growth opportunities, and automate outreach.
  • Partner with cross-functional teams to build scalable playbooks and act as the voice of the customer to improve the platform.

Archy is a Series B vertical SaaS company revolutionizing dental practice management with AI agents and software. They are an early-stage company focused on improving the efficiency of dental providers.

US Unlimited PTO

  • Act as a trusted advisor to health plan clients, driving adoption and value realization of Collective Medical's technology.
  • Develop strategic account plans and foster collaboration between clients to share best practices and success stories.
  • Identify performance improvement opportunities and coordinate cross-functional teams to support revenue expansion and churn reduction.

PointClickCare is a health tech company that helps providers deliver exceptional care through a platform with the largest long-term and post-acute care dataset. The company is founder-led and privately held, with over 30,000 provider organizations and a culture recognized as one of Canada's Most Admired Corporate Cultures.

$116,050–$167,112/yr
US 12w maternity 12w paternity

  • Serve as a strategic implementation partner and trusted advisor for complex client programs, leading implementation strategy and governance design.
  • Drive successful launch outcomes through consultative leadership and cross-functional influence, including executive stakeholder engagement.
  • Mentor others, shape best practices, and elevate implementation quality across the team.

Included Health is a healthcare company delivering integrated virtual care and navigation. The company has a remote-first culture and offers comprehensive benefits.

$100,000–$115,000/yr
US

  • Own end-to-end client implementation from kickoff to go-live and handoff to Client Success.
  • Manage multiple concurrent implementations against aggressive timelines.
  • Coordinate cross-functional workstreams across Sales, Product, Engineering, and Care.

We are a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We are a team of 50+ passionate people building one of the most AI-forward organizations in healthcare.