Partner with dental practices to manage onboarding from sales handoff to implementation.
Conduct live virtual training sessions to showcase Archy's capabilities and ensure smooth adoption.
Provide technical support and troubleshooting during account setup and integration.
Archy is a Series B vertical SaaS company revolutionizing dental practice management with AI agents and software. The company has a remote-friendly culture and emphasizes innovation and customer success.
Own the patient communication journey across SMS, email, phone, portals, and digital forms.
Drive AI innovation by developing features that automate and personalize patient outreach.
Collaborate cross-functionally with Engineering, Design, Data, and GTM teams to ship high-impact products.
Archy is a Series B vertical SaaS solution revolutionizing the dental practice management space by providing AI agents and software to dental providers. With a remote-friendly culture and a focus on innovation, the company is scaling rapidly to transform how dental practices operate.
Design the practice-facing onboarding experience with intuitive dashboards and status trackers for real-time migration visibility.
Lead end-to-end vision for technical customer onboarding, transforming complex data conversion into a secure, predictable experience.
Partner with engineering to architect internal tools and scalable infrastructure for high-volume data extractions and cloud transformations.
Archy is a Series B vertical SaaS company revolutionizing dental practice management by providing AI agents and software that automate administrative tasks. They are a growing startup with a remote-friendly culture focused on empowering dental providers.
Lead, coach, and develop a team of Customer Success Managers for Commercial and SMB segments.
Own portfolio health and retention, using account health signals to prioritize team efforts.
Partner with Sales, Renewals, and Deal Desk to manage renewals and expansion opportunities.
Spring Health is a global mental health company focused on eliminating barriers to mental health through an AI-native platform. With outcomes validated by JAMA, the company reaches over 170 million people worldwide and fosters a culture of innovation and inclusivity.
Lead and mentor a team of Customer Success Associates to deliver exceptional client support and drive retention.
Develop and execute strategic account plans for health system partners and executive stakeholders.
Collaborate cross-functionally with Product, Clinical, and Data Science teams to advocate for customer needs.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is transforming access through its AI-powered platform.
Serve as the customer's advocate and trusted advisor, bridging between Aidoc and customers to ensure positive experiences.
Lead value demonstration by performing data analysis and presenting insights to customers.
Drive product enhancements by representing the customer perspective and working cross-functionally with internal teams.
Aidoc is the market leader in healthcare AI, supporting nearly 50 million patients each year. We are a remote-first team of over 500 global employees, committed to improving healthcare through innovation.
Deliver exceptional case experiences to dentists and orthodontists using 32Co.
Act as a key member of the clinical support team, solving problems and finding solutions.
Identify areas for improvement and scale the function as the company grows.
01Health is a health-tech company that started in dentistry with products like 32Co and Aerox Health, and is now expanding into multi-vertical healthcare with AI infrastructure. Backed by Balderton, it is a Series A startup with a growing team and a collaborative, inclusive culture.
Manage account health, run ROI analysis, and lead business reviews with customers.
Serve as primary point of contact from implementation, building lasting customer relationships.
Identify and pursue contract expansion by matching customer needs to Plenful's offerings.
Plenful builds AI workflow automation for healthcare operations, serving 90+ health systems. Backed by $50M Series B from top investors, they have a mission-driven, world-class team focused on transforming healthcare.
Manage a portfolio of public-sector customer accounts, driving adoption and measurable outcomes.
Serve as the primary point of contact and trusted advisor to customer stakeholders.
Lead business reviews focused on engagement, ROI, and long-term value.
Virta Health is on a mission to reverse metabolic disease in one billion people. They have raised over $350 million from top-tier investors and partner with large health plans, employers, and government organizations.
Act as a trusted advisor to Sales, Marketing, and Operations leaders within enterprise customers.
Manage a $5M+ book of business, ensuring high customer retention, expansion, and advocacy.
Own the customer lifecycle from onboarding to adoption, renewals, and growth.
Backstory is an AI answers platform for sales teams that trains AI on billions of sales interactions to help sales leaders get trusted answers and drive revenue. Backed by top investors like Andreessen Horowitz and ICONIQ Capital, the company is listed in the Inc. 5000 and recognized by Gartner and Forrester, fostering a data-driven and collaborative culture.
Manage a portfolio of 35-40 orthodontic and dental partners with high-touch support.
Lead weekly growth strategy calls covering marketing performance, conversion, and accountability.
Coach practice teams on behaviors and systems that improve patient conversion and revenue.
HIP partners with orthodontic and dental practices to drive growth through marketing strategy and operations coaching. The company values tenacity, attention to detail, and a genuine commitment to helping practices win.
Own a portfolio of customers and ensure delivery of measurable outcomes aligned to client goals.
Monitor customer health indicators and proactively identify risks to drive retention and renewals.
Identify and pursue upsell and expansion opportunities within existing accounts to drive growth.
NuvemRx helps community health providers simplify pharmacy operations with software, intelligence, and expert support. They are a fast-growing, VC/PE-backed company with a mission-driven culture emphasizing growth mindset and core values.
Drive customer retention and account growth across a portfolio of mid- to high complexity accounts.
Lead strategic planning sessions, business reviews, and customer onboarding milestones.
Promote customer advocacy and identify upsell or expansion opportunities.
AvaSure is a pioneer and expert in inpatient telehealth, providing remote patient monitoring solutions to reduce adverse events and optimize workforce efficiencies. The company has monitored over 2 million patients and 200 million hours, and promotes a culture of diversity and inclusion.
Provide personalized operational and account support to executive clients, managing day-to-day requests and ensuring timely resolution.
Document all client interactions in Salesforce, troubleshoot issues, and collaborate with internal departments for seamless client experience.
Achieve and exceed company and department goals while maintaining professional competence and effective work relationships.
DentalXChange provides electronic dental claims and payment solutions. The company promotes a positive culture with friendly co-workers and values of actively caring, trying hard, being humble, and giving feedback as a gift.
Serve as account owner, driving adoption, retention, and expansion across a large customer portfolio.
Identify and mitigate churn risk while maintaining monthly recurring revenue through proven strategies.
Build strong relationships as a trusted advisor, leveraging multi-channel communication to ensure customer success.
SOCi is redefining multi-location marketing with the world's first agentic workforce, offering AI-powered solutions for local search visibility. Trusted by leading brands like Ford and Ace Hardware, the company is recognized as one of the World's Most Innovative Companies with a collaborative, dynamic culture.
Build and sustain strong relationships with marina customers to drive product adoption and prevent churn.
Lead renewal and expansion conversations, translating customer needs into clear ROI narratives.
Collaborate with Sales, Implementation, and Product teams to ensure seamless customer lifecycle management.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. They are a growing platform focused on improving recruitment efficiency.
Manage the entire family care journey from lead nurturing to discharge, focusing on retention and satisfaction.
Lead and develop a Customer Success team, fostering accountability and empathy in every interaction.
Design data-driven processes, track KPIs, and collaborate cross-functionally to optimize family experience.
Coral Care builds a marketplace connecting families with trusted local pediatric therapy providers who accept insurance. It is a fast-growing, fully distributed company with a culture of compassion, collaboration, and momentum.
Manage a portfolio of public-sector customers and serve as their primary strategic partner.
Lead business reviews focused on engagement, outcomes, customer value, and long-term success.
Build strong relationships with benefits leaders, HR teams, and executive stakeholders to improve population health.
Virta Health is on a mission to reverse metabolic disease in one billion people by combining technology, personalized nutrition, and virtual care. With over $350 million in funding from top-tier investors, the company partners with major health plans and employers to help employees restore their health.
Leads a team driving customer adoption, retention, and expansion with clear expectations and scalable operating models.
Owns renewal and expansion performance for a segment through hiring, coaching, and operational discipline.
Champions AI tools to streamline workflows and surface customer insights faster for strategic work.
Abnormal Security protects organizations from AI-powered cybercrime using a behavioral AI platform. Trusted by 4,500+ enterprises, the company fosters a culture of excellence, accountability, and continuous improvement.
Own growth strategy for SMB customer portfolio, identifying expansion opportunities and increasing product adoption.
Leverage data, AI tools, and proactive outreach to discover growth potential and engage customers.
Partner cross-functionally with Sales, Customer Success, and Revenue Operations to drive scalable customer success programs.
Nylas provides APIs for developers to integrate email, calendar, and contacts into applications. Supporting over 100,000 developers and 900+ companies globally, they foster a culture of innovation and collaboration across sectors.