Engagement Manager

About the Role:

• As an Engagement Manager at Axuall, you lead customer implementations and ensure healthcare organizations achieve value from our solutions.
• You establish implementation strategy, align customer objectives, and coordinate cross-functional teams.

What You'll Do:

• Develop implementation strategies and success criteria that align customer objectives with business outcomes.
• Build trusted partnerships with stakeholders, facilitate decision-making, and manage implementation risks.
• Lead project management activities, including timelines, milestones, and dependencies across teams.

What You'll Bring:

• 5+ years of experience in customer success, engagement management, or enterprise software implementation, preferably in healthcare.
• Strong project management skills, relationship-building abilities, and experience with cross-functional coordination.
• Familiarity with healthcare credentialing or provider operations is a plus.

What You'll Get From Us:

• Comprehensive health insurance, 401(k) with employer match, and wellness stipend.
• Flexible PTO, paid parental leave, and remote work flexibility.
• Professional development reimbursement and work from home stipend.