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US

  • Lead day-to-day project management for partner implementations, tracking milestones, dependencies, and open items.
  • Prepare polished partner-facing materials including project plans, presentations, and decision logs.
  • Coordinate cross-functionally with clinical, operations, finance, legal, and provider operations teams.

Project Management Healthcare Communication Cross-functional Coordination

20 jobs similar to Client Operations Specialist

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$80,000–$110,000/yr
US 3w PTO

  • Support end-to-end implementation for strategic partnerships, coordinating cross-functional teams and timelines.
  • Manage project plans, track risks, and ensure successful launches across multiple concurrent projects.
  • Serve as a point of contact for partners and internal stakeholders, facilitating communication and documentation.

Synapticure is a specialty care and life sciences company focused on neurodegenerative diseases. It is a remote-first company with a team distributed across the US.

US 3w PTO

  • Coordinate implementation workstreams across clinical, product, data, and operations teams to ensure successful partnership launches.
  • Maintain project plans, trackers, and dashboards to track progress, risks, and milestones.
  • Serve as key implementation contact for external partners, managing timelines and communication.

The company facilitates strategic partnerships across healthcare and life sciences organizations. It maintains a remote-first culture centered on patient impact, collaboration, and empathy.

$84,000–$108,500/yr
US

  • Manage implementations for small and mid-market health plan groups as the primary operational contact during onboarding.
  • Maintain project plans, timelines, and deliverables; coordinate execution across internal and external teams.
  • Coordinate technical and operational launch requirements including eligibility validation, marketing readiness, and client configuration.

Virta Health is on a mission to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care. They have raised over $350 million from top-tier investors and partner with major health plans, employers, and government organizations.

US

  • Manage day-to-day payer implementation projects with timelines and open items across teams.
  • Prepare polished payer-facing materials including project plans and decision logs.
  • Coordinate with Clinical, Operations, Finance, and Legal to resolve issues and support post-launch account management.

Chamber Cardio rebuilds the cardiology system around outcomes by equipping independent cardiologists with technology and operational tools. The company partners with physicians to lead population health efforts, combining AI tools with human-centered care to transform heart health at scale.

$97,000–$113,500/yr
US Unlimited PTO

  • Track open payer issues end-to-end, ensuring clear ownership and accountability across teams.
  • Drive measurable business outcomes by improving RCM efficiency and revenue performance.
  • Partner with BD and operations teams to align stakeholders and move issues to resolution.

Alma simplifies access to mental health care by helping therapists accept insurance and offer in-network care. With over 20,000 therapists across all 50 states, Alma has raised $220.5M and been named an Inc. Best Workplace.

United States 4w PTO 12w maternity 12w paternity

  • Coordinate daily operations and serve as a primary point of contact between leadership and departments.
  • Manage project workflows, track cross-functional tasks, and facilitate scrum tracking and sprint planning.
  • Support the VP on special projects, data collection, and reporting, while coordinating internal events.

Aledade is a public benefit corporation that empowers independent primary care to thrive in value-based care. Founded in 2014, it is the largest network of independent primary care in the US, fostering a collaborative, inclusive, and remote-first culture.

US

  • Own day-to-day client management for assigned accounts, serving as the primary point of contact for working teams and mid-level stakeholders.
  • Translate channel strategies and media plans into clear action steps for internal teams, ensuring timelines, scopes, and commitments are met.
  • Proactively identify delivery risks, escalate issues with proposed solutions, and mentor junior team members to improve workflows.

Goodway Group is an independent, remote-first media and marketing services firm with a 90+ year history, providing data-driven digital media and marketing solutions. Their diverse team of strategists, technologists, and data scientists has won numerous awards, and they pride themselves on being an inclusive, human-first workplace.

US

  • Drive the master project work plan for TJC Behavioral Health accreditation readiness, establishing clear milestones across clinical and operational teams.
  • Conduct gap analyses and risk mitigation, proactively updating the roadmap and implementing strategies to address compliance risks.
  • Organize internal mock audits and readiness drills, ensuring operational teams are fully prepared for survey execution.

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered more than 15 million sessions of care and fosters a culture of innovation and impact.

UK

  • Manage client relationships and deliver projects profitably.
  • Oversee project timelines, budgets, and resource allocation.
  • Identify opportunities for organic growth within existing clients.

Precision Medicine Group is a global healthcare communications and services company. They have a collaborative culture and focus on delivering high-quality projects for clients.

$100,000–$110,000/yr
US Unlimited PTO

  • Own the successful delivery of key client projects from kickoff to completion.
  • Build strong, trust-based relationships with clients as a strategic partner.
  • Lead cross-functional teams across strategy, content, design, paid media, and web development.

Terra is a digital marketing and creative agency that helps organizations reimagine and deliver their most ambitious digital projects and marketing strategies. The team is innovative, tech-forward, and creative, with a focus on collaboration and work-life balance.

US

  • Serve as the second escalation point for complex client issues and support executive leadership with strategic updates.
  • Lead and mentor the implementation team, driving high-quality planning and cross-functional collaboration.
  • Develop strategies to meet performance guarantees and enhance client satisfaction through proactive decision-making.

AffirmedRx is a pharmacy benefit management company dedicated to improving healthcare outcomes by bringing clarity, integrity, and trust to the industry. They foster a culture of teamwork and integrity, with a focus on clinical excellence and transparency.

$100,000–$156,000/yr
US Unlimited PTO

  • Serve as the customer's primary point of accountability from contract signing through the entire relationship, managing a portfolio of enterprise accounts.
  • Lead data connector builds, platform configuration, and cross-functional coordination to ensure on-time delivery and adoption.
  • Drive value realization through regular touchpoints, Quarterly Business Reviews, and proactive risk management to maintain account health.

Arcadia is a healthcare technology company that transforms complex, diverse data into a unified platform to help organizations deliver better care, boost revenue, and lower costs. The company is a fast-growing market leader in population health management software, recognized by industry analysts like KLAS and Forrester, and offers a dynamic, mission-driven culture.

$87,600–$123,600/yr
US Unlimited PTO

  • Be the primary client-facing representative during the implementation process.
  • Create and maintain detailed project plans and open item logs for monitoring.
  • Coordinate across internal teams and the client to ensure timely completion of deliverables.

SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management sector with a next-generation drug acquisition platform. The company has onboarded hundreds of thousands of members since 2016 and fosters a mission-driven, collaborative culture guided by values of integrity, courage, and togetherness.

US

  • Lead day-to-day project operations and coordinate cross-functional activities to ensure work is delivered on time, on scope, and on budget.
  • Develop detailed project schedules, manage task execution and dependencies, and keep stakeholders aligned through consistent communication and status reporting.
  • Maintain accurate project documentation, proactively identify risks and issues, and support problem-solving to keep delivery moving efficiently and predictably.

Underscore Marketing is a woman-owned, independent agency specializing in life sciences, helping clients gain a competitive edge through bold, data-driven promotional strategies. Our team of media, strategy, and omnichannel analytics experts thrives on collaboration, innovation, and results, creating a dynamic environment where your ideas matter and your growth is supported.

Global

  • Coordinate projects and engagements with global partners, including opportunity sizing, proposal development, and establishing project plans.
  • Oversee implementation of partner work, ensuring schedules and client expectations are met, and report progress to stakeholders.
  • Monitor partnerships, maintain CRM, and collaborate with sales to move leads through progression to closure.

Aadmi is a full-service firm that helps clients develop sustainable expansion strategies to enhance their businesses and foster growth. They work with businesses of all sizes, from startups to medium-sized companies, supporting clients through the full life cycle of global operations.

$90,000–$110,000/yr
US

  • Own the onboarding and deployment of new clients, including project management and execution of go-live events.
  • Lead in-person and remote staff training sessions tailored to varying technical comfort levels.
  • Coordinate device setup, troubleshoot issues, and support technical teammates with infrastructure.

Sage provides an integrated software platform to reinvent fall prevention and emergency response for older adults in senior living communities. The company is a growing, mission-driven team of ambitious entrepreneurs with a culture that values hard work, sustainability, and fun.

Global 18w maternity 16w paternity

  • Lead end-to-end project management for complex strategic partnership implementations, establishing delivery approach and governance.
  • Serve as primary implementation contact and trusted partner, building relationships with senior stakeholders.
  • Translate commercial partnerships into joint operating models, manage integrated plans, and drive risks to resolution.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. They deliver personalized support through an AI-native platform and reach over 170 million people worldwide, with a culture focused on innovation and inclusion.

$75,000–$95,000/yr
US

  • Lead the execution of medical communications publications projects from initiation to close, ensuring alignment with client goals and budgets.
  • Serve as primary point of coordination between internal teams (Scientific, Creative, Digital) and external stakeholders (clients, authors, vendors).
  • Maintain proactive client communication, manage timelines, budgets, and documentation to ensure operational excellence.

ApotheCom is a leader in medical communications, providing high-quality programs for the pharmaceutical industry. It is part of Inizio, a global healthcare consulting group with over 12,000 employees, fostering a supportive and inclusive culture.

US Unlimited PTO

  • Design and implement scalable operational processes across sales, marketing, customer success, and clinical teams.
  • Build and optimize commercial playbooks, CRM workflows, and reporting to drive business growth and efficiency.
  • Lead cross-functional strategic projects and executive presentations to support organizational expansion and market leadership.

They are a rapidly growing healthcare technology organization focused on improving patient outcomes through scalable technology solutions. The company culture is collaborative, mission-driven, and emphasizes innovation, learning, and professional growth.

US 4w PTO

  • Coordinate cross-functional creative projects from intake to final delivery across campaigns, brand, and packaging.
  • Build and maintain project timelines, trackers, and documentation to ensure organized execution.
  • Identify risks and process improvements to enhance operational efficiency and team collaboration.

The company is a partner organization focused on creative operations and marketing initiatives. It fosters a collaborative culture emphasizing autonomy, creativity, professional development, and work-life balance.