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Who You Are:
- Responsible for day-to-day client management, delivery integrity, and working-level client relationships.
- Positioned between Client Strategy Director and Client Coordinator, owning timelines, workflows, and communication cadences.
- Clients rely on you to keep work moving smoothly and address issues proactively.
What You’ll Do:
- Manage deliverables across campaigns, ensuring timelines, scopes, and dependencies are clearly defined.
- Lead internal status meetings and maintain delivery trackers so all teams understand responsibilities.
- Monitor campaign launches, identify risks, and partner with strategy leaders to support planning cycles.
What You Bring:
- 4+ years in client services, account management, or campaign operations in an agency environment.
- Strong client communication and project management skills with attention to detail.
- Experience guiding junior team members and working knowledge of digital media campaigns.
Goodway Group
Goodway Group is an independent, remote-first media and marketing services firm with a 90+ year history, providing data-driven digital media and marketing solutions. Their diverse team of strategists, technologists, and data scientists has won numerous awards, and they pride themselves on being an inclusive, human-first workplace.