Senior Account Manager

Job Summary and Scope:

• The Senior Account Manager leads smaller accounts or supports larger ones, ensuring efficient and profitable delivery of projects.
• They monitor resources and budgets, create status reports, and schedule work internally.

Key Responsibilities:

• Liaise with clients on project progress and complete weekly status reports.
• Oversee development of materials and coordinate with Creative, Digital, Client Services, and Editorial teams.
• Maintain quality of deliverables through accuracy checks and follow up on client satisfaction.

Financial Management:

• Take responsibility for financial profitability of projects, including budget estimates and ongoing reviews.
• Work with account lead and finance to review servicing levels and direct costs.
• Maintain good financial processes from project kick-off to reconciliation.

New Business:

• Identify opportunities for organic growth with existing clients and highlight to leadership.
• Pursue new business opportunities through previous contacts.