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Team Leadership:
- Coach and develop a team of six account managers with regular one-on-ones and career planning.
- Establish clear expectations, competency standards, and a culture of accountability.
Client and Account Oversight:
- Own the health of client relationships, ensuring consistency and quality across all accounts.
- Step in on complex, high-visibility accounts to provide senior-level support.
Process and Innovation:
- Refine project management standards and workflows for on-time, on-budget delivery.
- Stay at the forefront of AI tools to improve speed, quality, and consistency.
bswift
bswift is a leading benefits administration company that simplifies employee benefits through innovative technology and tailored services. The company serves thousands of clients nationwide with a fun, flexible, creative culture, and has been named one of Chicago's Best and Brightest Companies to Work For.