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Responsibilities:
- Lead a pooled team of Inside Account Managers to deliver consistent, structured service across a portfolio of Inside-tier clients.
- Act as a player-coach managing both team performance and direct account activity.
- Implement, monitor, and improve workflow adherence and use of automation.
Qualifications:
- Experience managing or mentoring a team in customer-facing or operations functions.
- Strong background in account management or client services, ideally in a low-touch engagement model.
- Comfort working with CRM tools, reporting dashboards, and automation systems.
Working at ALTOUR:
- This role delivers the future of scalable account management with a focus on efficiency and consistency.
- Lead a team built on structure, metrics, and people leadership.
- Impact is felt across a high-volume client base.
ALTOUR
ALTOUR is a globally recognized leader in corporate travel management, managing the complexities of connecting people to represent their brands. With over 1,000 team members and a presence in 80+ countries, they foster a collaborative, forward-thinking workplace culture that empowers growth.