Customer Account Manager

Position Description:

• Tenna is seeking an experienced Customer Account Manager to act as trusted partners to customers and advise them on how the Tenna platform can provide more value.
• The role involves working closely with dedicated accounts to uncover unmet needs and proactively identify ways the platform can better serve customers.

Why Tenna?:

• We believe each day holds more potential than the one before and that every new discovery leads to something better.
• The team defines itself as quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome.

Responsibilities:

• Actively manages a book of business to minimize churn and drive healthy growth.
• Acts as a trusted advisor to assigned accounts, ensuring business processes are met.
• Helps drive product adoption and derives value from the solution.

Benefits, Perks, & Additional Information:

• Competitive compensation packages and opportunities for growth.
• Robust, low-cost benefit packages including PTO, Volunteer Time Off, 401k match, Dependent Care, and employee referral bonuses.