Senior Customer Success Manager

Tremendous

Remote regions

Europe US

Salary range

$160,000–$240,000/yr

Benefits

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Responsibilities:

  • Lead onboarding and launch planning for high-value clients.
  • Own a portfolio of enterprise and mid-market relationships.
  • Run recurring meetings and monitor account health.

Requirements:

  • 4+ years in Customer Success, Account Management, or a related role.
  • Experience managing enterprise or high-value B2B customers.
  • A record of leading complex onboarding and implementation work.

Culture:

  • Fully remote, high-documentation, low-meeting culture.
  • Sustainable working hours with US East Coast, UK, or Spain overlap.
  • Great culture with positive employee NPS.

Tremendous

Tremendous is a global platform for businesses to send thousands of payouts to anyone, anywhere, for free. The company is profitable and growing without outside investors, with a fully remote, low-meeting culture and an employee NPS in the high 80s.

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