Help Scout

4 open remote positions

Help Scout builds software for relationship businesses—companies that earn loyalty through outstanding customer service. With over 120 teammates worldwide, the company culture is fully remote, emphasizing trust, ownership, and continuous improvement.

PTO Distribution 4 of 4 jobs

Unlimited PTO 4 jobs (100%)

Parental Leave Distribution

Maternity Leave 4 jobs

12w
12w
12w

Paternity Leave 4 jobs

12w
12w
12w

Benefits Overview 4 of 4 jobs

Co-working Stipend (3) Health Insurance (3) Home Office Stipend (3) Parental Leave (3) PTO (2) Professional Development Stipend (2) Coworking stipend (1) Flexible Time Off (1) Flexible time off (1) Health insurance (1) Home office stipend (1) Parental leave (1) Professional Development (1) Professional development stipend (1)

Open Positions

Product Manager, Growth

US Unlimited PTO 12w maternity 12w paternity

  • Own the full growth roadmap: signup, onboarding, activation, trial-to-paid conversion, and in-product expansion into AI product lines.
  • Build and run a high-tempo experimentation practice, with the discipline to know when a result is signal or noise.
  • Go after big opportunities, not just optimizations—some of the highest-impact growth work will be things we've never done before.

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Product Marketing Manager

Global Unlimited PTO 12w maternity 12w paternity

  • Enable the whole company by equipping sales, support, and teammates to articulate the value of what we ship.
  • Put customers at the center of storytelling, turning real business stories into rich media content across multiple channels.
  • Contribute to product launches with clear positioning and messaging, and co-lead seasonal product release events.

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